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Extended Stay America Suites- Houston - Galleria
- Hotels
- Houston, TX
About this business
Location details
2500 McCue Rd, Houston, TX, 77056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very Good Mattres were to bad
Very Good Que dicen que hay desayuno y lo unico que ponen son sobres de avena y el agua para poder comer la avena, estaba tibia. Creo que seria mejor, que digan que no hay desayuno incluido. El elevador no servía casi nunca. Otro detalle es que todo el tiempo olía a mota, esto lo hace incómodo, sobre todo si vas con niños. La ubicación y el cuarto, muy buen tamaño, cómodo y limpio.
Exceptional
Comfortable, convenient, but nothing fancy. Could be noisy at night, but that is largely a weekend issue otherwise it’s fine Great location, and the rooms are comfortable, but not as well equipped. You have to ask for even a plate and cup, but otherwise perfectly adequate, especially for the location.
Business response:
Dear Lauren, Thank you for sharing your thoughtful feedback. We are pleased to hear that you found our location convenient and the rooms comfortable for your stay. We appreciate your comments regarding room amenities and understand that having to request basic items may have been inconvenient. Your feedback has been noted, and we will review ways to enhance in-room provisions for a more seamless experience. We also apologize for any noise disturbances you encountered, especially during weekends, and will continue working to ... read more
Localização ótima. Quartos simples porem bons para uma estadia curta. A recepção nao passou corretamente o horário do café da manha e acabei perdendo, se possível, ser mais especifico. Quarto simples. Wi-Fi bom do local. Um pouco difícil de achar vaga proximo do quarto mas tudo bem.
Business response:
Dear Enzo, Thank you for sharing your feedback. We are glad to hear you enjoyed our great location, reliable Wi-Fi, and found the rooms suitable for a short stay. We appreciate your understanding regarding the parking situation. However, we sincerely apologize for the inconvenience caused due to the incorrect breakfast timing provided at reception. This is not the level of service we aim to deliver, and we will address this with our team to ensure clearer and more accurate communication moving forward. Your feedback is truly... read more
Wonderful My tv kept turning off The location and price
Nice experience and would stay again How far the rooms where in the back and that the elevator on the right side didn’t work to go Up only to come down The location was perfect
Business response:
Dear Felicia, It is wonderful to hear you enjoyed your stay at Extended Stay America. We're particularly pleased that you enjoyed the friendly hospitality that our team delivered and rested well in our comfortable accommodation. We have noted your concerns about the elevators and truly regret the inconvenience caused. Please know that we are constantly improving our property to enhance our guests' experiences; therefore, we are very grateful for your feedback. We are delighted that your overall experience was positive and th... read more
Very Good
Good
Frequently asked questions about Extended Stay America Suites- Houston - Galleria
How is Extended Stay America Suites- Houston - Galleria rated?
Extended Stay America Suites- Houston - Galleria has a 3.8 star rating with 718 reviews.
When is Extended Stay America Suites- Houston - Galleria open?
Extended Stay America Suites- Houston - Galleria is closed now. It will open at 9:00 a.m.