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Extended Stay America Suites - Lancaster County
- Hotels
- Mountville, PA
About this business
Location details
314 Primrose Ln, Mountville, PA, 17554, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The pool was great. Our first morning there wasn't complimentary breakfast
Business response:
Thank you for your feedback. We are glad you enjoyed the pool! We do provide a Grab & Go breakfast daily from 6am to 9:30am. We apologize if this was not available.
Decent hotel for a night. Rooms need to be updated with new carpet. Kitchen sink didn’t drain, garbage disposal broken. Kitchen has absolutely no supplies until requested. Had to return to office and carry a heavy box with kitchen utensils, plates, glasses, even the coffee machine.
Business response:
Dear Craig, Thank you for sharing your feedback and for choosing to stay with us. We sincerely regret any inconvenience you encountered and appreciate your valuable insights. Our goal is to provide a seamless and comfortable experience for all guests, and your comments help us improve. We understand that the condition of the accommodations and the availability of kitchen supplies may have impacted your stay. While kitchen essentials are provided upon request, we apologize for any difficulty this may have caused. Your concern... read more
Very quiet and peaceful hotel, setting outside the hotel is wonderful as well, Very Very nice staff , especially the older gentleman that checked me into the hotel when I checked in! I will stay again when I go home to visit!
Business response:
Thank you for your wonderful feedback! We are glad you enjoyed your stay with us!
Business response:
Thank you for your feedback! We are glad you enjoyed your stay!
The gentleman that checked us in and also the one that checked us out were very friendly and polite.
Business response:
Thank you for your feedback! We take pride in our customer service. We are glad you enjoyed your stay!
Business response:
Thank you for your feedback! We are glad you enjoyed your stay!
Great staff!
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for your great review. We’re so glad our team helped make your visit a pleasant one. Providing warm, attentive service is something we take seriously, and it’s always encouraging to know it’s appreciated. We’re grateful for your kind words and hope to see you again soon for another comfortable and hassle-free stay!Sincerely,Hotel Management
Excellent Stay Staff is amazing My stay was great. My son had an AAU tournament, and we stayed for one night. The staff was all friendly and very helpful and accommodating. Courtney was awesome in answering all my questions. If I have to go back to Spooky Nook, I will stay there again and again alone on their hospitality!!
Business response:
Latrecia, Thank you for our wonderful feedback! We are glad you enjoyed your stay with us and we look forward to seeing you again!
Frequently asked questions about Extended Stay America Suites - Lancaster County
How is Extended Stay America Suites - Lancaster County rated?
Extended Stay America Suites - Lancaster County has a 4.4 star rating with 489 reviews.
When is Extended Stay America Suites - Lancaster County open?
Extended Stay America Suites - Lancaster County is open now. It will close tomorrow at 12:00 a.m.