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Extended Stay America Suites - Lancaster County
- Hotels
- Mountville, PA
About this business
Location details
314 Primrose Ln, Mountville, PA, 17554, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was clean. The smell of cleaning fluid was very strong.
Business response:
Dear Guest, We are glad to hear you found your accommodation well maintained during your stay, as we always aim to provide a comfortable environment for our guests. At Extended Stay America, we also appreciate you bringing your feedback regarding the scent you noticed, as this helps us fine-tune our housekeeping processes. We regret any discomfort this may have caused and will share your comments with the team for review. Thank you for staying with us, and we hope to welcome you back again soon for an even more enjoyable vis... read more
Front Desk Staff was welcoming, engaging, kind
Business response:
Dear Guest, Thank you for sharing your feedback and for recognizing the warm and attentive service you received upon arrival. We are pleased to know that this aspect of your visit left a positive impression. We are, however, sorry that other parts of your stay did not fully meet your expectations and regret any inconvenience this may have caused. Your comments have been shared with our team for review as we continue working to enhance the overall guest experience. We appreciate your input and hope you will consider returning... read more
Spacious, clean room. The hotel guest were a little loud and cooked some sort of seafood but besides that it was a great place to stay. Our room was at the end of the hallway and near the exit, great spot! Hal, at the front desk was very kind and helpful!
Nice hotel. The staff are fantastic. They are generous, friendly and kind.
Business response:
Dear Guest, We are delighted to know you had such a pleasant stay with us! Thank you for choosing Extended Stay America and for sharing your experience. It is great to hear our team made you feel welcome throughout your visit. Your kind feedback means a lot to us, and we look forward to welcoming you back again soon for another enjoyable stay. Sincerely, Hotel Management
Clean room friendly staff
Business response:
Dear Guest, We are delighted to know you had such a pleasant stay with us! Thank you for choosing Extended Stay America and for sharing your experience. It is great to hear our team made you feel welcome throughout your visit. Your kind feedback means a lot to us, and we look forward to welcoming you back again soon for another enjoyable stay. Sincerely, Hotel Management
Business response:
Thank you for your feedback. We are glad you enjoyed you stay.
Frequently asked questions about Extended Stay America Suites - Lancaster County
How is Extended Stay America Suites - Lancaster County rated?
Extended Stay America Suites - Lancaster County has a 3.9 star rating with 752 reviews.
When is Extended Stay America Suites - Lancaster County open?
Extended Stay America Suites - Lancaster County is open now. It will close tomorrow at 12:00 a.m.