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Extended Stay America Suites - Lancaster County

3.9
  • Hotels
  • Mountville, PA

About this business

HospitalityHotels

Location details

314 Primrose Ln, Mountville, PA, 17554, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.9720 reviews
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Betty's profile image
Betty 
7 months ago

Dog friendly, close to spooky nook center. 

Business response:

Dear Betty, We are happy to hear you enjoyed the convenience of our location and appreciated our dog-friendly atmosphere. At Extended Stay America, we aim to make both our guests and their furry friends feel right at home. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management 

Kevin's profile image
Kevin 
8 months ago

Business response:

Thank you for your feedback 

Candice's profile image
Candice 
8 months ago

The pool was great. Our first morning there wasn't complimentary breakfast 

Business response:

Thank you for your feedback. We are glad you enjoyed the pool! We do provide a Grab & Go breakfast daily from 6am to 9:30am. We apologize if this was not available. 

Craig's profile image
Craig 
8 months ago

Decent hotel for a night. Rooms need to be updated with new carpet. Kitchen sink didn’t drain, garbage disposal broken. Kitchen has absolutely no supplies until requested. Had to return to office and carry a heavy box with kitchen utensils, plates, glasses, even the coffee machine. 

Business response:

Dear Craig, Thank you for sharing your feedback and for choosing to stay with us. We sincerely regret any inconvenience you encountered and appreciate your valuable insights. Our goal is to provide a seamless and comfortable experience for all guests, and your comments help us improve. We understand that the condition of the accommodations and the availability of kitchen supplies may have impacted your stay. While kitchen essentials are provided upon request, we apologize for any difficulty this may have caused. Your concern... read more

Anna's profile image
Anna 
9 months ago

Very quiet and peaceful hotel, setting outside the hotel is wonderful as well, Very Very nice staff , especially the older gentleman that checked me into the hotel when I checked in! I will stay again when I go home to visit! 

Business response:

Thank you for your wonderful feedback! We are glad you enjoyed your stay with us! 

Jose's profile image
Jose 
9 months ago

Business response:

Thank you for your feedback! We are glad you enjoyed your stay! 

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Lisa 
9 months ago

The gentleman that checked us in and also the one that checked us out were very friendly and polite. 

Business response:

Thank you for your feedback! We take pride in our customer service. We are glad you enjoyed your stay! 

Jose's profile image
Jose 
9 months ago

Business response:

Thank you for your feedback! We are glad you enjoyed your stay! 

Amanda's profile image
Amanda 
10 months ago

Frequently asked questions about Extended Stay America Suites - Lancaster County

How is Extended Stay America Suites - Lancaster County rated?

Extended Stay America Suites - Lancaster County has a 3.9 star rating with 720 reviews. 

When is Extended Stay America Suites - Lancaster County open?

Extended Stay America Suites - Lancaster County is open now. It will close tomorrow at 12:00 a.m.