This profile has been claimed by the business owner or representative.
Extended Stay America Suites - Lancaster County
- Hotels
- Mountville, PA
About this business
Location details
314 Primrose Ln, Mountville, PA, 17554, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your feedback!
There were 5 of us in our party and it was wonderful to have a nice large room with sleeping accommodations for all of us. The kitchen would be great if one planned to spend more than one night. All of the staff were friendly and helpful.
Business response:
Thank you for your feedback
Good not great It was a nice hotel. Staff were friendly and accommodating. Seems a little run down and in need of a makeover. Elevator rug was in tatters and duct tape was covering something on the room numbers. I felt safe and the room was clean. Kitchen was nicely laid out and plenty of counter space. Bed was comfortable. It was quiet and convenient to highways. I would stay here again, it was worth what we paid. Don't expect a five star, however it is clean and comfortable.
Business response:
Thank you for your feedback. We are scheduled for renovations soon. Per Choice Hotels our logo on the room numbers is out dated, so they require us to replace them, until we receive the new numbers we needed to cover the logo. We are glad you enjoyed the room and we hope to see you again.
Great
Business response:
Thank you for your feedback! We are glad you enjoyed your stay and hope to see you again!
Need to clean more, especially the bathroom needs better cleaning. It was gross to find hairs in the bathroom that I had not use because I just arrived.
Business response:
Thank you for your feedback. I am going to share this with our housekeeping supervisor. I would like to apologize for the non-cleanliness of your bathroom.
Rooms are outdated..Dirty
Stayed there last year and this year same event and we’re satisfied
Business response:
Thank you for your feedback. We look forward to seeing you next year!
the property met my needs for my overnight. Clean, quiet and relaxing. I was surprised when I asked for a morning wake-up call and the person at the desk informed me that the hotel didn't provide that service. i've never been to a hotel that doesn't provide this basic service. Overall, I was satisfied with my stay.
Business response:
Thank you for your feedback. We are glad you enjoyed the property. I apologize for the misinformation regarding your wake up call. We do provide them. Most of my staff is new, I will be sure to inform them that we do in fact make wake up calls. We hope to see you again.
Business response:
Thank you for your feedback. We are glad you enjoyed your stay.
Frequently asked questions about Extended Stay America Suites - Lancaster County
How is Extended Stay America Suites - Lancaster County rated?
Extended Stay America Suites - Lancaster County has a 4.4 star rating with 489 reviews.
When is Extended Stay America Suites - Lancaster County open?
Extended Stay America Suites - Lancaster County is open now. It will close tomorrow at 12:00 a.m.