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Extended Stay America Suites - Philadelphia - Plymouth Meeting – East
- Hotels
- Plymouth Meeting, PA
About this business
Extended Stay America Hotel Philadelphia - Plymouth Meeting is located at 437 Irwins Ln, Plymouth Meeting, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
437 Irwins Ln., Plymouth Meeting, PA, 19462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Make your own decision The woman at the desk was very nice and pleasant and said there would be coffee, muffins and such in the morning for breakfast. Got in our room and the window was open with heat off. It was 46 degrees outside. Later found cockroach crawling up the wall. Went down for coffee and a muffin and the only thing there was coffee. Nothing else.
Business response:
Thank you for your review. Although you liked our friendly front desk staff, we are sorry for the issues in your suite. Our pest control provider has serviced the hotel, and we are working with our housekeeping team to ensure procedures are being followed to prevent such issues in the future. We are sorry our selections at our complimentary grab-and-go breakfast did not live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. We hope... read more
The rooms wasnt as clean as I expected. When we first arrived there wasnt any toilet paper at all in our room.
Business response:
Thank you for the feedback. We regret our hotel did not meet your expectations and you felt we were lacking in cleanliness. We appreciate you letting us know what we could do better and hope you will reconsider another visit, as we would love the opportunity to make a better impression on you. Sincerely, Hotel Management
Bed was not changed The room seemed clean enough, but the first thing I notices is there were no clothes hangers in the closet. The when I retired and turned back the bed, the sheet was rumpled and looked like it had been slept in. It made me wonder if the bed was made, but the sheets were not changed. I slept on top of the top sheet. Not a good feeling.
Business response:
John, thank you for your review. We are sorry for the housekeeping issues you faced in your room. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management
The staff was amazing. Wawa and ray really made sure my stay was taken care of.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked our courteous associates. We also appreciate you mentioning our staff members Wawa and Ray, and we'll be sure to share your kind words with them. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
The bathroom sinks wouldn’t drain properly. Trash in the hallway.
Business response:
Thank you for reviewing your visit to our hotel. We are sorry to learn about the plumbing and cleanliness issues you encountered during your stay. We have shared your comments with our maintenance and housekeeping team to ensure a mich better experience for our future guests. We hope you will come back and see us on your next visit to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites - Philadelphia - Plymouth Meeting – East
How is Extended Stay America Suites - Philadelphia - Plymouth Meeting – East rated?
Extended Stay America Suites - Philadelphia - Plymouth Meeting – East has a 4.2 star rating with 1,277 reviews.
When is Extended Stay America Suites - Philadelphia - Plymouth Meeting – East open?
Extended Stay America Suites - Philadelphia - Plymouth Meeting – East is open now. It will close tomorrow at 12:00 a.m.