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Extended Stay America Hotel Philadelphia - Plymouth Meeting is located at 437 Irwins Ln, Plymouth Meeting, PA. This business specializes in Hotels & Motels and Other Lodging.
437 Irwins Ln., Plymouth Meeting, PA, 19462, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Wasn’t informed of hours free breakfast would be served—given info booklet at check in but hours for breakfast was blank. Hotel in good location—Dunkin Donuts was very close and so was Starbucks
Business response:
Thank you for sharing your comments at Extended Stay America. We are happy to see the ratings, as it states you had a pleasant stay. However, we sorry you were unaware of our breakfast timings. We appreciate all of your feedback and will use it for future improvements. Thank you once more for choosing us for your visit, and we look forward to seeing you again. Sincerely, Hotel Management
I had the disabled room as requested; however, the phone in the room did not work and left me a message that the room was not occupied. I was unable to call the front desk with the room phone and be heard. When I tried to call the main number from my cell phone it rang busy all evening. I finally had to get dressed to go to the front desk. The bed was too high for me to get into with my disability. Apparently there was no step stool available on the property, which was my inquiry. Also it was concerning that I may not be abl... read more
Business response:
Dear Guest, thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
All was good!
Business response:
Del, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
I think the breakfast could’ve been better. I was very happy with the price
Business response:
Thank you for the excellent review of Extended Stay America. We are thrilled to know you liked our well-maintained property and that we were able to meet your expectations at a great price. Your review is appreciated, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Business response:
Mayra, thank you for your fantastic rating. We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, Hotel Management
I mean what do you expect for the price I do like staying at this hotel specially for the price but this particular stay my bathroom kept me up all night toilet making so many weird noises and when the light was on it made this annoying noise also to the point I would go with the lights off and they need better TVs super small and far away from bed and some channels wasn’t clear at all other then that wasn’t to bad of a stay
Business response:
Thank you for being our loyal guest and sharing your review online. Although you had an overall pleasant stay with us, we sincerely apologize for the maintenance issues in your room. Your feedback is discussed with the appropriate team for review and action. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Receptionist could have been friendlier. The continental breakfast was not continental. They had nothing for children. My room had a dented refrigerator, paneling come off the countertop of the kitchenette. Wifi was terrible.
Business response:
Thank you for being our guest. We are disappointed to read your feedback, and we apologize for your less than stellar stay. Please be assured that we have discussed your feedback with the appropriate teams to make sure we meet the high standards you expect from our brand every single visit. We hope you will give us an opportunity to restore your faith in us. Sincerely, Hotel Management
Mima It was great very nice I will be back soon
Business response:
Jemima, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Extended Stay America Suites - Philadelphia - Plymouth Meeting – East has a 4.2 star rating with 1,277 reviews.
Extended Stay America Suites - Philadelphia - Plymouth Meeting – East is open now. It will close tomorrow at 12:00 a.m.