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Extended Stay America Hotel Philadelphia - Plymouth Meeting is located at 437 Irwins Ln, Plymouth Meeting, PA. This business specializes in Hotels & Motels and Other Lodging.
437 Irwins Ln., Plymouth Meeting, PA, 19462, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
One night I stayed for just one night and it was good. No issues, no complaints. The AC worked like a charm. Front desk staff was very nice.
Business response:
Joey, thank you for choosing Extended Stay America for your overnight stay. We are glad you had a nice time here and that you liked our courteous service. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Elevators One of the elevator was down and not working. Problematic due to a major renovation taking place and the only elevator working was being used by everyone, customer and workers.
Business response:
Thank you for taking the time to post your review. We’re glad to know you were impressed with the service provided by our staff, but we’re sorry for the inconvenience you experienced due to rush at the elevators. We regret the difficulties you had and hope you will return for a perfect stay. Sincerely, Hotel Management
Business response:
Manuel, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
No one cleaned the room or changed towels or soap.
Business response:
Thank you for staying with us and providing a review of your experience. After reading your feedback about housekeeping not visiting your suite, it appears we may have missed an important communication during your check-in. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide housekeeping at your request for a minimal fee. And fresh linens and towels along with any toiletries are always available at the front de... read more
Ok. room was ok,breakfast was adequate. Service at check-in was good.
Business response:
Mary, thank you for staying at Extended Stay America. We are glad to know you had a pleasant time at our hotel. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for sharing your kind rating. It is great to see you enjoyed your visit and that you were satisfied with all that we have to offer at Extended Stay America. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Even though there are trays for ice cubes in the refrigerator I think you need to have at least one ice machine. It takes quite a while to make ice cubes and a cold drink in the evening of arrival would be great. Also, some juice at breakfast is needed. Not everyone drinks hot drinks. Room was clean with plenty of space for 2 adults. Even though this is a low cost hotel a few of these extras would be appreciated.
Business response:
Thank you for being our guest. Although you liked your spacious room, we are sorry for not meeting some of your expectations with regards to our grab-and-go breakfast and ice-machine. We value your suggestions as it helps us to enhance our future guests’ experiences. We hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Management
Decent value for the money Shouldn't charge to check in early
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for an even better experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Extended Stay America Suites - Philadelphia - Plymouth Meeting – East has a 4.2 star rating with 1,277 reviews.
Extended Stay America Suites - Philadelphia - Plymouth Meeting – East is open now. It will close tomorrow at 12:00 a.m.