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Extended Stay America Suites - Philadelphia - Plymouth Meeting – East
- Hotels
- Plymouth Meeting, PA
About this business
Extended Stay America Hotel Philadelphia - Plymouth Meeting is located at 437 Irwins Ln, Plymouth Meeting, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
437 Irwins Ln., Plymouth Meeting, PA, 19462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Basic needs The hotel offers and gives your basic services and needs!
Business response:
Thank you for being our guest. We are pleased you overall enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management
Good place to stay My stay was short, but a good one. No issues with the hotel.
Business response:
Michael, thank you for staying at Extended Stay America. We are delighted to know you had a wonderful time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
OK in a pinch Only place available in the entire area during widespread 2 day power outage. Minimally adequate, dated, dingy, but tolerable since it was better than having no heat or light. ‘Pet friendly’ so lots of yapping dogs. Free WiFi is unusable so you have to pay if you want to actually load a webpage. Staff are pleasant and do their best under the conditions they have to work with. Stay elsewhere if you have options.
Business response:
Thank you for taking the time to review our hotel. Although you liked some aspect of your stay, we are sorry you experienced so many difficulties with us and please accept our sincerest apology for what transpired. Our respective team members are taking steps to ensure future guests do not encounter the same issues. We truly hope you will give us another chance to prove that we are committed to providing outstanding service. Thanks once more, and we look forward to having you visit again so we can provide you with a better e... read more
Very nice ...close to work...only complaint..takes so long to get hot water. To take a shower
Business response:
John, thank you for being our guest at Extended Stay America. We are pleased your stay with us was enjoyable and that you liked our convenient location. We have taken a note of your concern and hope to welcome you back soon. Sincerely, Hotel Management
Just what I needed
Business response:
Erica, thanks so much for choosing Extended Stay America. It's so nice to read that we met all of your expectations and that you had a great visit. We enjoyed having you as our guest and hope to have the opportunity to welcome you back at a future date. Sincerely, Hotel Management
Lower quality with just the basics. The first room they sent me to was already booked. The second room was not completely cleaned. There was hair in the tub, the toilet roll holder was broken, the shower spray had an additional sideways leak spray, the treadmill was not working and the exercise room had no exercise warmup pad or weights, and the continental breakfast was limited to coffee and nutrition bars. It seemed that saving money was the top priority. Remember, it's the little things that count.
Business response:
Peter, thanks for staying at our hotel. We are happy to know you found us to be affordable and that you had an overall nice stay. However, we are sorry for the issues you experienced and regret the inconvenience caused. Your concerns have been shared with the respective team members to improve facilities and amenities moving forward. In regard to breakfast, specifics have been shared with our Brand Leaders to assist them when determining new offerings for future implementation. Thanks again, and we hope to welcome you back f... read more
My room was nice and clean everything worked and ran well. I had a great over all experience. The hot water can get a hotter tho
Business response:
Thank you for being our guest. We are pleased you overall enjoyed your stay and that you liked your clean room. However, we are sorry we missed meeting some of your expectations and regret the inconvenience caused. We hope to have another opportunity to welcoming you back soon when in the area. Sincerely, Hotel Management
Business response:
Thank you for the wonderful rating of Extended Stay America. We are glad you had a great experience and appreciate you being our guest. The next time your travels bring you to the area, we would welcome the opportunity to show you our exceptional service again. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. Our highest priority is to make sure every guest has a relaxing experience and comfortable accommodations, so we are glad we accomplished this while you were here. We look forward to having the honor of hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites - Philadelphia - Plymouth Meeting – East
How is Extended Stay America Suites - Philadelphia - Plymouth Meeting – East rated?
Extended Stay America Suites - Philadelphia - Plymouth Meeting – East has a 4.2 star rating with 1,277 reviews.
When is Extended Stay America Suites - Philadelphia - Plymouth Meeting – East open?
Extended Stay America Suites - Philadelphia - Plymouth Meeting – East is open now. It will close tomorrow at 12:00 a.m.