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Extended Stay America Hotel Philadelphia - Plymouth Meeting is located at 437 Irwins Ln, Plymouth Meeting, PA. This business specializes in Hotels & Motels and Other Lodging.
437 Irwins Ln., Plymouth Meeting, PA, 19462, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
It was a nice area. Hotel had 4 floors and an elevator at the door. The Plymouth meeting mall was right across the street and there was a Starbucks and Dunkin’ Donuts right outside of the hotel parking lot. Maybe a 2 minute walk. Loved the area
Business response:
Ciara, thanks for choosing Extended Stay America on your visit to our city. We are thrilled to know you had a great time with us and that our convenient location was the highlight of your entire stay. Thank you once more for your comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
Fair experience, no coffee maker in the room, poor breakfast option
Business response:
Thank you for being our guest. We apologize for not explaining our hotel policies on arrival and are sorry our breakfast options didn't meet your satisfaction. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
The staff was friendly and helpful. They dealt with another customer who was being rude and never once lost their composure.
Business response:
Thank you for staying at Extended Stay America. We are glad you had a nice time here and that you were impressed with our courteous service. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Awesome My stay was very enjoyable. The area was surprisingly quiet for being right off the beltway and the staff was super helpful. No complaints, I already have another stay booked 😄
Business response:
Erin, thank you for the wonderful review of Extended Stay America. We are delighted you liked our convenient location and courteous service. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Very nice and comfortable
Business response:
Dara, thank you for staying at Extended Stay America. We are delighted you had a great time here. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
One night I stayed for just one night and it was good. No issues, no complaints. The AC worked like a charm. Front desk staff was very nice.
Business response:
Joey, thank you for choosing Extended Stay America for your overnight stay. We are glad you had a nice time here and that you liked our courteous service. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Elevators One of the elevator was down and not working. Problematic due to a major renovation taking place and the only elevator working was being used by everyone, customer and workers.
Business response:
Thank you for taking the time to post your review. We’re glad to know you were impressed with the service provided by our staff, but we’re sorry for the inconvenience you experienced due to rush at the elevators. We regret the difficulties you had and hope you will return for a perfect stay. Sincerely, Hotel Management
Business response:
Manuel, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
No one cleaned the room or changed towels or soap.
Business response:
Thank you for staying with us and providing a review of your experience. After reading your feedback about housekeeping not visiting your suite, it appears we may have missed an important communication during your check-in. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide housekeeping at your request for a minimal fee. And fresh linens and towels along with any toiletries are always available at the front de... read more
Extended Stay America Suites - Philadelphia - Plymouth Meeting – East has a 4.3 star rating with 1,343 reviews.
Extended Stay America Suites - Philadelphia - Plymouth Meeting – East is open now. It will close tomorrow at 12:00 a.m.