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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The stay was as expected except for the breakfast. Only coffee and one kind of muffin. No milk or juce. We do not call this a breakfast.
Business response:
Dear Michel, We are sorry our complimentary breakfast did not meet your expectations. When we receive this type of valuable feedback, it is always shared with the concerned individuals so they are aware of our guests' wishes regarding breakfast choices, which assists them in determining future options. Apart from this, we hope you had a satisfactory time with us. Thank you for taking the time to give us this feedback. We hope to host you again whenever your travels bring you to the city.Sincerely,Hotel Management
Business trip and met my needs
Buen día
Business response:
Dear Jose, Thank you for your feedback! We are glad to hear that you had a good experience during your stay. Our team works hard to ensure every guest enjoys a comfortable and pleasant visit, and we truly appreciate your recognition. We look forward to welcoming you back soon and providing another great stay. Your feedback is important to us, and we are committed to continually improving our services. Your satisfaction is important to us, and we hope for the opportunity to provide a more pleasant stay in the future. Sincerel... read more
Great for the price.
Business response:
Dear Christopher, Thank you for your feedback. We’re glad to hear you found our property to be great for the price. We strive to offer our guests excellent value while providing a comfortable and convenient stay.We truly appreciate your input and look forward to welcoming you back soon for another enjoyable stay at Extended Stay America. Sincerely,Hotel Management
The accommodations were basic, the hotel had an odor throughout from the lobby, through hallways and the room as well.
Business response:
Dear Monica,We’re sorry to hear that the unpleasant atmosphere at the property impacted your stay. We understand the importance of having a fresh and clean environment, and we’re addressing this concern with our team to ensure this issue is resolved. Your feedback is invaluable, and we appreciate the opportunity to improve. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you again.Sincerely,Hotel Management
Room not ready Hotels.com sold me 2 bed room, not available when we arrived. Be sure to pay at hotel.
Business response:
Dear Barbara, We are disappointed to read about the issues you experienced, and we hope you will accept our sincere apology. This is not the typical feedback we receive about our service. We love welcoming our guests into their home away from home and ensuring they have everything they need for a great stay. Please know we will take every possible measure to ensure this does not happen again. We hope you will consider a future visit so we can better demonstrate our commitment to service excellence. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,206 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.