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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
What I like about this place. Close the rims, they were very clean. The shower was awesome, and it was pretty quiet. Through the ninth. And what I didn't like about this place, what's the surrounding buildings outside with people cooking out and yeah, kids running everywhere. But rather than that, I'll give this place 4 stars
Nice and quiet yet very near freeway and shopping
Pleasant stay, super nice staff. Felt safe. Downfall: the only ice machine not working. Also they are pet friendly, but not noted in app that there is a $25 per day pet fee once you check in-which is excessive.
Business response:
Dear Guest,Thank you for your wonderful review! We are thrilled to hear you had a pleasant stay at Extended Stay America and felt safe with us. We apologize for the inconvenience regarding the ice machine and the pet fee not being clearly communicated. Your feedback is valuable, and we will work on improving these aspects.Sincerely,Hotel Management
When checking in the lady working the desk very nice and up front that she was still pretty new, and apologized for it taking at little bit longer to Check in. However Upon arriving in my room I was greeted with an unpleasant smell almost that of old grease, granted I was pleasantly surprised to see that the room had a full sized refrigerator but when the refrigerator would kick on was loud and not conducive for a decent nights rest. Also The pillows in my room were also flat as pancakes.
Business response:
Dear Hayley, Thank you for sharing your experience with us. We are pleased to know that our team made a positive impression during check-in. However, we sincerely apologize for the issues you encountered in your room, including the noise from the refrigerator and the condition of the pillows. Additionally, we regret that the room's atmosphere was not to your satisfaction. Your feedback is important, and we will take steps to address these concerns and improve the overall guest experience. We hope to have the opportunity to w... read more
Business response:
Thank you for staying with us at Extended Stay America Medical Center. We really appreciate you choosing our hotel. We hope that you enjoyed your stay with us. Please come back to visit us again.
Hard to get help at front desk when checking in and checking out. Had to ring bell, no one came. Employees were there talking in the back amongst themselves.
Business response:
Jenay, thank you for taking the time to share your feedback. We regret to hear that your interactions at the front desk didn't live up to expectations. Our team members are usually lauded for their prompt service, and it's disappointing to learn you didn't equally experience this. We value your remarks and will use them for improvements. We're committed to providing a smoother check-in/check-out experience on your next visit, and we hope for another opportunity to better serve you.
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,098 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.