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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room has a not good smell...beds not too comfy
Business response:
Dear Jose,Thank you for sharing your feedback. We regret to hear that your experience was not entirely comfortable. We apologize for the unpleasant smell in the room and the discomfort of the beds, as we understand how important these factors are for an enjoyable stay. Your comments will be shared with our team to address these issues promptly and ensure a better experience for our guests. We appreciate your input and hope you’ll consider giving us another opportunity to provide you with improved accommodations in the future... read more
Good
It is just okay.
Business response:
Dear Suresh, Thank you for your feedback. We appreciate your comments and are glad to hear your stay was "okay." We always strive to provide a better experience for our guests, and we would love to know how we can improve to make your next stay more enjoyable. Your input is valuable to us, and we hope to welcome you back soon for a stay that exceeds your expectations!Sincerely,Hotel Management
Clean and very polite people
Business response:
Dear Guest, Thank you for your kind feedback. We are delighted that you had a positive experience with the cleanliness of our property and the hospitality of our team. We truly value your comments and look forward to welcoming you back to Extended Stay America for another enjoyable stay in the future.Sincerely,Hotel Management
Bed bugs
Business response:
Thank you for your review. We take all feedback seriously, and we're sorry to hear about your concerns. However, we regularly conduct pest control inspections to ensure a clean and comfortable environment. The guest who accompanied you also confirmed that there were no bed bugs and even recorded a video to show the situation. We value your comfort and are committed to providing the best possible experience. If you have any further concerns, please don't hesitate to reach out.
Excelente servicio y muy limpias las habitaciones, gracias.
4/10 The room was VERY outdated and in need of repair. We stayed in a non-pet room but the carpet smelled of pet odors. The shower/water pressure was great! It states breakfast but it was a very limited continental breakfast. NO CREAM for coffee (only coffee mate)!!
Business response:
Dear Thomas, We are sorry that your experience did not meet your expectations. We take the cleanliness and condition of our rooms very seriously, and we will address the concerns you raised with our housekeeping team. Further, we regret the inconvenience regarding the breakfast choices and will share these notes with the concerned individual to offer a pleasant selection. Rest assured, we are committed to improving the guest experience, and your feedback will help guide these efforts. We hope to welcome you again to offer a ... read more
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,853 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.