Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Sammy,Thank you for your feedback. We are pleased to hear you appreciated the affordability of your stay, as we strive to offer value to our guests. If there is anything we could improve to make your experience even better, we would love to hear your suggestions. Your input is valuable as we continuously work to enhance the quality of our services. We hope to welcome you back in the future for an even more enjoyable stay.Sincerely,Hotel Management 

Business response:

Dear Paula, Thank you for choosing our hotel during your recent visit. We are sorry to hear that we did not meet your expectations, and we sincerely apologize for any disappointment. We hope you will consider giving us another opportunity to demonstrate our commitment to providing excellent service and accommodations.Sincerely,Hotel Management 

Business response:

Dear Guillermo, We're pleased to hear you found the property enjoyable, but we sincerely apologize for the oversight regarding the towels. Your comfort is our priority, and we'll address this to ensure it doesn't happen again. We hope to see you again soon at Extended Stay America!Sincerely,Hotel Management 

Business response:

Thank you for your rating! 

Business response:

Dear Alexander, we’re sorry to hear that your experience didn’t meet your expectations. Your feedback is important to us, and we’d love the opportunity to understand more about what went wrong during your stay. Please reach out to us directly so we can address any concerns and work to make things right. We hope to have the chance to improve your experience in the future. Sincerely, Hotel Management.