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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property is in a good location, but the rooms need updating and ours was not very clean. Noisy fan in heating unit made it hard to sleep. Had issues with our room key and staff was nice and responsive and resolved the issue. Breakfast leaves a lot to be desired.
Business response:
Dear Elizabeth,Thank you for your feedback. We are glad to hear you appreciated the convenient location and the responsiveness of our staff. However, we sincerely apologize for the cleanliness issues, noisy fans, and challenges with breakfast. Your comments are valuable in helping us improve, and we will address these concerns to enhance our guests’ experience.Sincerely,Hotel Management
The shower curtains are too small. When i took a shower, the water was all over the floor.
It seems like someone smoke in that room I stay becuase it was a very strong smell of cigarettes also I tried to wash Tv and the control vas missing a battery
Business response:
Dear Patricia, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay. The issues you mentioned regarding the cigarette smell and the missing battery in the TV remote are certainly not the experience we aim to provide. We take these concerns seriously and will address them with our team to ensure a more comfortable environment for future guests. Please know that our front desk staff is always available to assist with any immediate needs, and we appreciate your understanding... read more
Staff is amazing very nice and friendly , the property need to be upgraded, it has a weird smell it might be due to the carpeting in the hall ways. The bathrooms and kitchens need updating
Great customer service, room wasn't as clean as it could be.
Friendly staff & simple to get around to the surrounding shopping areas.
Business response:
Thank you for your review, we hope to see you again soon
Staff member
Business response:
Dear Albert,Thank you for your review! We are thrilled to hear that our staff made a positive impression during your stay at Extended Stay America. Providing great service is a priority for us, and we appreciate your feedback. We hope to welcome you back soon for another wonderful experience.Sincerely,Hotel management
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 752,503 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.