Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Kristi,Thank you for the fantastic review of Extended Stay America. We're delighted that you enjoyed the modern design and spacious accommodations. Providing a comfortable and inviting atmosphere is our priority, and we're glad it made a positive impression on your stay. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area.Sincerely,Hotel Management 

Business response:

Dear Robert, Thank you for your feedback! We're thrilled to hear that you found our facilities clean and enjoyed the safe and quiet environment. Your satisfaction is our top priority, and we are pleased that your stay met your expectations. We look forward to welcoming you back for another pleasant stay at Extended Stay America. Sincerely,Hotel Management 

Business response:

Dear Franklin, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you enjoyed your clean, comfortable suite, fully equipped kitchen, and friendly staff. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them.We hope to welcome you again for another flawless stay. Until then, enjoy your holidays!Sincerely,Hotel Management 

Business response:

Dear Guest,We’re glad that your room was clean and the beds were comfortable. However, we sincerely apologize for the inconvenience caused by the elevator being out of order, especially while traveling with small children. We understand how this added unnecessary stress to your stay. Additionally, we’re sorry that the breakfast options didn’t meet your family’s needs. Your feedback is important to us, and we will take it into account as we strive to improve both our amenities and service moving forward. Please accept our apo... read more