Extended Stay America Suites - Tampa - Casino Area

Business response:

DearALIEKA, We are delighted that you selected Extended Stay America for your recent stay in the city, and we are genuinely pleased to note the positive aspects of our hotel that you highlighted. Your business is highly valued, and we hope to be your preferred choice whenever you are in the area. Sincerely,Hotel Management 

Business response:

Dear Johnny, We are delighted you found our check-in service seamless and enjoyable. It is our pleasure to ensure a hassle-free and welcoming start to your stay. Your feedback is greatly appreciated and motivates our team to maintain the highest service standards. We hope to see you again soon at Extended Stay America!Sincerely,Hotel Management 

Business response:

Dear Alexandra, Thank you for reviewing your recent stay. Please accept our apologies for not meeting all of your expectations, as we always want to provide an outstanding experience for every guest. We appreciate you letting us know how we can improve and what you enjoyed about your time with us. It was a pleasure hosting your visit, and we would love the opportunity to accommodate you again. Sincerely,Hotel Management 

Business response:

Dear Barbara, Thank you for choosing Extended Stay America for your recent visit to the city. We take pride in providing an exceptional experience for our guests, and we appreciate your recognition of our efforts. It was a pleasure having you stay with us, and we hope you will return the next time your travels bring you to our area.Sincerely,Hotel Management 

Business response:

Dear Alycia, Thank you for sharing your feedback! We sincerely apologize for the inconvenience regarding the lack of pots, pans, and utensils in your room. We understand the importance of these amenities for a comfortable stay, and we will work to improve this aspect. We also appreciate your comments on the continental breakfast and will look into enhancing our offerings. We hope to have the opportunity to serve you better during your next visit. Sincerely,Hotel Management 

Business response:

Dear Martin,Thank you for taking the time to leave such a wonderful review of your recent stay with us on Expedia! We are thrilled to hear that your experience at Extended Stay America was a 5 out of 5.Our team works hard to provide a comfortable and welcoming environment, and it’s always rewarding to know we met your expectations. Your kind words mean a lot to us and motivate us to continue delivering exceptional service to all our guests.We look forward to welcoming you back for another great stay in the future. If there’s... read more

Business response:

Thank you for giving us a perfect rating, we hope to see you again!