Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Beverly,Thank you for your kind words! We are thrilled to hear you had a great stay at Extended Stay America. It is always our goal to provide a positive and memorable experience, and we look forward to welcoming you back soon.Sincerely,Hotel Management 

Business response:

Dear Jawand, Thank you for choosing us and for taking the time to leave your comments. Providing clean and comfortable hotel accommodations to all the guests who enter our door is always our priority. Please accept our apologies if your room was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our guest experience. Our front desk team is always here to assist you, as we appreciate your inpu... read more

Business response:

Dear Lisa, Thank you for your thoughtful review of Extended Stay America. We are delighted to hear that our pet-friendly policy made your stay more convenient and that your cat was able to join you without any hassle. It is great to know that the room provided the space and comfort you both needed, especially with the bed divider to accommodate your different preferences. We are also glad that the quiet environment, ease of check-in, and convenient amenities like the vending machines and laundry facilities contributed to you... read more

Business response:

Dear Henryko, Thank you for your feedback! We're glad to hear you found our property to be a nice place. We strive to provide a comfortable and welcoming environment for all our guests. If there is anything specific you feel we can improve upon during your next stay, please don’t hesitate to let us know. We look forward to having you back to Extended Stay America with us for another enjoyable experience. Sincerely,Hotel Management 

Business response:

Dear Jorge, Thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing our efforts. We hope you will visit again the next time you are in the area.Sincerely,Hotel Management 

Business response:

Dear Guest,Thank you for the generous review of Extended Stay America. We’re thrilled that you had a pleasant stay, and we appreciate you recognizing Catherine for her exceptional service. It’s always wonderful when our team can make a positive impact, and we’re grateful that she could assist you. Your comments mean a lot to us, and we hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management