Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Robbie,Thank you for sharing your positive experience at Extended Stay America. We are delighted to hear that check-in was smooth and that you found the room and bathroom to your standards. Your mention of our convenient location is greatly appreciated, and it’s wonderful to know you felt comfortable during your stay. We look forward to welcoming you back for another pleasant experience.Sincerely,Hotel Management 

Business response:

Dear Charles, Thank you for your feedback and for your patience during the check-in process. We’re glad to hear our staff made a positive impression, though we apologize for the delay caused by a technical glitch. We’re actively working to improve our systems to prevent such issues in the future, as we know efficiency is key to a great guest experience. Your understanding is greatly appreciated, and we look forward to welcoming you back to Extended Stay America for a smoother stay.Sincerely,Hotel Management 

Business response:

Dear Elizabeth, Thank you for the feedback. We are delighted that you had a positive experience with our check-in service. Providing a smooth and efficient arrival process is a top priority for us, and it's always rewarding to know that our efforts have made a difference in your stay. We hope to serve you again in the future.Sincerely,Hotel Management