Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Erlinda, Thank you for taking the time to share your feedback about your time at Extended Stay America. It is nice to know you had a good stay and had some great encounters with our team members. Your appreciation for the breakfast choices and friendly staff is joyfully shared with the entire staff. Please return for another such flawless experience. Sincerely,Hotel Management 

Business response:

Dear Julius, Thank you for your feedback. We’re pleased to hear that you enjoyed the quiet atmosphere of our hotel. We strive to create a peaceful and relaxing environment for all of our guests, and it's wonderful to know we met that expectation for you. We truly appreciate your stay and look forward to welcoming you back to Extended Stay America soon!Sincerely,Hotel Management 

Business response:

Dear Isaac,Thank you for sharing your experience! We are glad your stay at Extended Stay America met your expectations. It is always our goal to provide a comfortable and enjoyable environment for our guests. We look forward to welcoming you back in the future and hope to make your next visit even more memorable.Sincerely,Hotel Management 

Business response:

Dear Kevin, Thank you for taking the time to share your valuable feedback. We are truly sorry we did not meet your expectations during your stay. Please accept our sincere apologies for any concerns you had with specific individuals outside our hotel. We assure you that we have security on our property around the clock for the safety of all of our guests. Additionally, your comments regarding the issues in your room have been noted, and we are committed to enhancing the overall guest experience by addressing these concerns. ... read more