Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Alyssa, It was a pleasure to read your fantastic review about Extended Stay America. As a team, we are committed to delivering exceptional hospitality to our guests, and your kind words are a testament to our efforts. Your support and recommendation mean a lot to us, and we are grateful for your recognition. We would be delighted to have the pleasure of hosting you again.Sincerely,Hotel Management 

Business response:

Dear Catherine, Thank you for sharing your feedback. We are pleased that the location, beds, and A/C met your expectations. However, we sincerely apologize for the unpleasant odor you experienced in your room. This is not typical of our standards, and we will investigate the issue to ensure that it is addressed promptly. We appreciate your understanding and hope you will consider staying with us again for a more pleasant experience.Sincerely,Hotel Management 

Business response:

Thank you for choosing Extended Stay America Premier Pueblo. As a new hotel, we value all of the feedback! We look forward to seeing you again soon! 

Business response:

Thank you for taking the time to provide your feedback. Here at ESA Premier Suites Ft. Myers our goal is for every guest to have a clean comfortable stay with all services of the highest quality. We are so glad to hear that you enjoyed your stay.Thank you and we look forward to seeing you again in the future!Best regards 

Business response:

Dear Jennifer, Thank you for being our guest and for your wonderful feedback! We take pride in delivering attentive and accommodating service, and we are thrilled to know our team enhanced your NYC Marathon experience. Ensuring a comfortable and welcoming stay is always our priority. It was a pleasure hosting you, and we eagerly anticipate your next stay at Extended Stay America.Sincerely,Hotel Management