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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The customer service was amazing, they took care of my family and I, but unfortunately the room was terrible there sofa bed was bloody, rusty, dirty but once bought to knowledge they took care of the problem asap made sure my family was safe and put into a cleaner room.
Business response:
Dear Misty, Thank you for sharing your experience with us. We appreciate your positive feedback about the exceptional service provided by our staff. Your words of encouragement are motivating and will encourage us to continue providing excellent service to all our guests. However, we humbly apologize for any inconvenience that disrupted your stay. Your valuable remarks have been shared with our housekeeping team for quick review and action. We hope to have the opportunity to better your stay, should your travel plans bring y... read more
Business response:
Thank you for choosing Extended Stay America and for your great review. We're thrilled to know that our commitment to spotless accommodations met your expectations. It was also delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Its guests like you who make our work so rewarding. Thank you for the exceptional review, and we hope to have you as our guest again soon.Sincerely,Hotel Management
The area around the garbage cans was disgusting. Trash was everywhere. The door going out to the parking area was broken and wouldn’t open with our room keys.
Had a room right off lobby
Business response:
Dear Jacob, Thank you for your feedback. It is nice to know you had a pleasant stay. However, we are sorry for any inconvenience caused by being placed in a room near the lobby. If you stay with us again, we would be happy to assign you a room in a quieter area to enhance your comfort. We look forward to the opportunity to host you again!Sincerely,Hotel Management
Great staff, nice place
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,907 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.