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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The toilet wasnt fixed to the floor and had bad smells in the hallways. The outside was nice and the room had great space
Business response:
Dear Gabriel, Thank you for your feedback. We apologize for the issues you encountered with the toilet and the unpleasant smells in the hallways. We’re pleased to hear that you enjoyed the outdoor surroundings and found the room spacious. Your comments will help us address these maintenance concerns and improve the overall guest experience. We hope to provide you with a more enjoyable stay in the future and look forward to welcoming you back.Sincerely,Hotel Management
This place appears to be in a newly developed neighborhood area. I believe the building is new, so all facilities and room are very new and clean. The area is quiet and very close to a Walmart. The staff is friendly and attentive. There is however one issue. The floor and wall are built using wood, so it is quite sensitive to temperature change. I heard “cracking” sound from walls at night and in the morning when temperature changes. Overall, I like the place and it is worth the money I paid.
Business response:
Thank you for taking the time to complete our survey. We appreciate your feedback, and we are glad to know you enjoyed your stay.
Business response:
Dear Angelice, thank you for the positive feedback! We’re thrilled to hear you had a very good stay with us. Your satisfaction is our top priority, and we’re glad to know we met your expectations. We look forward to welcoming you back for another great experience! Sincerely, Hotel Management.
Room and hotel condition are in average-poor condition compared to photos shown. Grab and go breakfast, basic amenities, outdated and dingy. Would choose other hotel alternatives for the same cost.
Business response:
Dear Michelle,Thank you for choosing to stay at our hotel and for sharing your comments. We are very disappointed to read about the issues you encountered. Please accept our sincere apologies for not delivering the exceptional stay you deserved. We take our guest’s feedback seriously. Your feedback has been shared with our team to ensure similar issues are not made in the future. We assure you we are working hard to improve, and we would be honored to have you stay with us again.Sincerely,Hotel Management
Business response:
Thank you, Tanisha, for your kind review! We are thrilled that our staff made your stay memorable, especially the team member who assisted you. We are glad you enjoyed your time with us at Extended Stay America, and we look forward to welcoming you back soon!Sincerely,Hotel Management
No problems during my stay. The room was clean and quiet. They were very accommodating of my service dog. I'd definitely stay there again.
I had stayed at another extended stay america hotel. And this is the best one. clean, quiet and no construction being done on the building.
Business response:
Dear Johnny, Thank you for choosing Extended Stay America. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We appreciate you taking time out of your day to recognize our efforts. It was our pleasure to host your visit, and we look forward to seeing you soon. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 752,445 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.