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6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Although we didnt spend alot of time in the room,the staff was friendly and helpful with anything we asked for,room was clean and comfortable
Business response:
Dear Martin, Thank you again for the kind words regarding your time at Extended Stay America. Your compliments regarding our devoted guest services and immaculate rooms are genuinely heartwarming. We will enjoy sharing your compliments with all our team members. Your satisfaction is our priority, and we hope to welcome you again soon for another seamless visit.Sincerely,Hotel Management
Business response:
Dear Ramon, We are pleased that you have selected Extended Stay America for your accommodation needs. It is our foremost goal to provide a genuine home away from home experience for all our guests, and we are committed to ensuring that each visitor enjoys a comfortable and relaxing stay. We sincerely appreciate you taking the time to acknowledge our efforts and look forward to the opportunity to welcome you back in the near future. Sincerely, Hotel Management
It's great for what it is !
Business response:
Dear Jeremy, Thank you for your wonderful feedback. We are thrilled to learn that you found Extended Stay America to meet your expectations and that you had a great time here. We look forward to welcoming you back for another great stay!Sincerely,Hotel Management
Business response:
Dear Heather,Thank you for staying with us and we appreciate your feedback.
Great customer service
Business response:
Dear Ator, Thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need. Therefore, we especially appreciate your friendly comments about the service provided by our staff, and we will surely share your compliments with the entire team! Thanks again, and we hope you will stay with us again in the future. Sincerely,Hotel Management
The staff was very helpful & the property is clean and well managed.
Business response:
Dear Anthony, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. Our team is dedicated to maintaining high standards, and your feedback is a beautiful validation of their hard work. We are excited to have the chance to impress you once again during your next visit to Extended Stay America.Sincerely,Hotel Management
Property was fine but even though I stayed for 8 nights, they wouldn't clean the room or change the sheets the entire time I was there. I would have liked to see room cleaning service once in a couple of days like most hotels offer.
Business response:
Dear Kumaraswamy, Thank you for choosing us. We are glad you had a pleasant stay. We appreciate your feedback, and we are sorry for the oversight by our housekeeping staff during your recent stay. It is disappointing to learn that your experience did not meet our high standards. While our housekeeping is done weekly to respect our guests' privacy and offer minimal intrusion, we are always happy to provide fresh linens and whatever we can to make the most of your stay. If there was any miscommunication about our services duri... read more
Likes: The staff is friendly and helpful. The bed and pillows were fine. The water is hot. The heating/air conditioning unit worked fine. Needs improvement: Room 221 had several issues: shower head leaked, walls and ceiling in bathroom had damaged drywall, refrigerator door opened the opposite way than it should, countertop surface in kitchen area had many chips and dings from excessive wear and use, television is a bit dated. Comments: The exterior of the hotel looks fine as does the entrance and main foyer and front desk a... read more
Business response:
Dear Joe, Thank you for your detailed feedback. We are glad to learn you were pleased with the positive highlights of the stay and had a satisfactory time. However, we are sorry for the discomfort caused. Your comments on the room’s condition and suggestions for updates are invaluable, and we’ll take them into account as we plan future improvements. Considering our location, we hope you will consider staying with us again, as we are committed to enhancing our guest experience.Sincerely,Hotel Management
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 753,785 reviews.
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.