Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Dennis,Thank you for sharing your feedback. We apologize for the noise disturbances you experienced from the entrance and the lack of utensils in your room. We strive to provide a comfortable stay and understand that these issues impacted your experience. Your comments are important, and we will address these concerns with our team to prevent future occurrences. We hope you consider staying with us again, allowing us the opportunity to offer a more pleasant stay.Sincerely,Hotel Management 

Business response:

Dear Brian,Thank you for sharing your feedback. We apologize that your stay did not fully meet your expectations, especially regarding the bed's comfort and the morning food offerings. We understand the importance of providing a restful experience and regret that we fell short. Your comments will be shared with our team to explore improvements in these areas. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Management 

Business response:

Thank you for taking the time to complete our survey. We appreciate your feedback and look forward to seeing you again in the future. 

Business response:

Dear PALLAV, thank you for your review! We're glad to hear you found our location convenient, enjoyed the quiet environment, and appreciated the friendly service and clean room. It’s wonderful to know you felt you received good value for your stay. We look forward to hosting you again in the future! Sincerely, Hotel Managment. 

Business response:

Thank you for your stay 

Business response:

Dear Omayra, Thank you for your feedback! We’re delighted to hear that you had a nice stay with us. Your satisfaction is our priority, and we’re pleased that we could meet your expectations. We appreciate you taking the time to share your positive experience. We look forward to welcoming you back to Extended Stay America in the future. Sincerely,Hotel Management