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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Average It was alright. Average hotel, front desk worker couldn’t be found. Beds were hard, breakfast was non existent.
Business response:
Dear Zachery, Thank you for sharing your excellent rating and also your valuable feedback about your recent stay with us. We are pleased to know from your rating that you had a great overall experience. However, we would like to apologize for the issues you had. Please know that we take your comments to heart, and we will be taking steps to address these concerns. It is our goal to improve continually, and we hope you will consider staying with us again in the future. Sincerely,Hotel Management
Hotel location is conveniently just off the highway. Outside was clean and well kept. Lobby and front desk was clean. It is a pet friendly hotel, so if you have pet allergies they will be triggered. I love dogs, but the smell is overwhelming, especially in the elevator. Front desk manager was very pleasant. But you need to have photo of for ALL adults who stay in your room(s). No exceptions. Our room was clean, but had roaches...made the stay uncomfortable. Hotel is in need of updating furniture, appliances, repainting, etc.... read more
Business response:
Dear John,Thank you for your feedback. We sincerely apologize for the discomfort caused by the issues you mentioned, particularly with the pet odor and roaches. We understand how important a comfortable and clean environment is and are committed to addressing these concerns. Rest assured, we are looking into this matter, including pest control and potential updates to our furniture and appliances. We are glad to hear that our front desk manager made a positive impression, and we appreciate your understanding of our policies.... read more
Comfortable, convenient stay. Great hotel staff! The staff are incredibly helpful and personable. Our headboard was not secured to the wall which they said is intentional. It fell off the wall towards the end of the stay and we were physically unable to fix it. Staff said this is a common occurrence. Other than that, it was a comfortable stay! The dumpsters are locked which is a little odd but staff encourage you to set your garbage out and they'll take it. Asking for linens can occur any time of day and staff are super kind... read more
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,282 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.