Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Eric,Thank you for the feedback 

Business response:

Dear Wanda, Thank you for your positive review! We are thrilled you enjoyed your stay at Extended Stay America and found it comfortable. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Should you need any assistance or have special requests, please don’t hesitate to let us know.Sincerely,Hotel Management 

Business response:

Dear Paul, Thank you for sharing your feedback. We appreciate your input on the breakfast offerings and understand the value of having more hot options. We strive to enhance our guest experience continually and will consider your suggestion as we review our breakfast options. We hope to serve you again and provide a stay that exceeds your expectations.Sincerely,Hotel Management 

Business response:

Dear Annie, Thank you for staying with us. We are glad you enjoyed the spacious, quiet room and the convenient location with ample parking and nearby restaurants. However, we apologize for the issues with bed comfort and maintenance. We are addressing these concerns with our team to ensure prompt improvements. We also regret that the replacement room did not meet your expectations regarding bed size and bathroom amenities. Your comments are valuable, and we will use them to enhance our service. We look forward to the opportu... read more

Business response:

Thank you for taking the time to provide your feedback. Here at ESA Premier Suites Ft. Myers our goal is for every guest to have a clean comfortable stay with all services of the highest quality. We are so glad to hear that you enjoyed your stay.Thank you and we look forward to seeing you again in the future!Best regards 

Business response:

Dear Derek, We are sorry for the issues you had with our front desk. We take these reviews seriously, and our team is evaluating your feedback to ensure these concerns are not repeated. Again, we apologize, and we hope you will allow us another occasion to provide you with the hospitality you deserve every time you stay with us.Sincerely,Hotel Management 

Business response:

Dear Rosana, Thank you for your kind feedback! We’re delighted to hear that you enjoyed a peaceful and clean stay with us. It’s great to know that our free self-parking and on-the-go breakfast added to your positive experience. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. We look forward to welcoming you back for another enjoyable stay at Extended Stay America in the future. Sincerely,Hotel Management