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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good place
Business response:
Dear Robert, Thank you for sharing your feedback! We're glad you found Extended Stay America to be a good place, and we hope to welcome you back for another enjoyable stay.Sincerely,Hotel Management
Its very simple and kept nicely. The staff here all have an integrity that is stand up and honorable. I have stayed in many of hotels, how you treat your guests when you dont have to be nice says so much. I know the little amount of cash i generate for this establishment isnt measurable to some and they are still very pleasant to me. I thank them for that.
Business response:
Dear Alisha, It is wonderful to read your review of your recent stay at Extended Stay America. We are grateful that you appreciate your time here. We are delighted to know that we have successfully achieved our goal of delivering exceptional service to our guests during your recent visit. Your choice to stay with us is greatly appreciated, and we eagerly look forward to welcoming you back on your next visit to the location.Sincerely,Hotel Management
Older hotel, now I know why the price was cheap. Room was good for the value, but I asked to use the restroom at the lobby desk, once she told me there was none she ignored me and spoke to the other employee until I stated I also needed to check in. Lobby employees do not seem very friendly or helpful. Keys also did not work when we got to the room and said it was our fault, must have put it near a cell phone??? No customer service skills whatsoever
Business response:
Dear Margaret, Thank you for being our guest. It is nice you were pleased with the price of the room. We appreciate your observations, both the positive recognition and the comments concerning opportunities for improvement. However, we are sorry for the inconvenience caused and understand your disappointment with the concerns mentioned. Please allow us to review your case and discuss the issues with our respective team for improvement. Our goal is to deliver the best service of any hotel in the area. We hope you'll return to... read more
The room that they initially put is in smelled like a sewer. After talking to the front desk, they moved us to a different room that was fine.
Business response:
Dear Kimberly, Thank you for bringing this to our attention. We are glad the front desk promptly assisted in relocating you to a more comfortable room. Your feedback helps us improve, and we appreciate your understanding. We look forward to welcoming you back.Sincerely,Hotel Management
The staff at the hotel were very friendly and helpful. I would rate them very highly. The room and hotel in general was clean, quiet and comfortable. The only area I didnt rate as high was the property condition. The room was a little dated with obvious signs of wear and seemed a little run down. The cleanliness and staff made up for the dated room however and I would stay there again because of this.
Business response:
Dear David, Thank you for your thoughtful feedback. We’re thrilled that our friendly and helpful staff, as well as the cleanliness and comfort of the room, made a positive impression on your stay. We apologize for the dated condition of the property and signs of wear. Please know we are working on improvements to enhance the guest experience. Your willingness to stay with us at Extended Stay America again despite these concerns means a lot, and we look forward to welcoming you back!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,232 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.