This profile has been claimed by the business owner or representative.
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Concerns Too much activity outside of hotel. Constant in and out of a side door that was supposed to lock after exiting and did not. Bathroom had mold and toilet seat was not totally secured.
Business response:
Dear Rosetta M, Thank you for your feedback. We apologize for the disturbances you experienced with the side door and the issues in the bathroom. This is not the level of service or cleanliness we aim to provide. We will address the door security and the maintenance issues with the bathroom immediately to ensure they are resolved. Your comments are valuable in helping us improve, and we hope you will consider staying with us again for a better experience.Sincerely,Hotel Management
Nice!
Business response:
Dear Eugenio,Thank you for selecting Extended Stay America for your recent visit to San Jose and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable, and our service friendly and professional.Thank you for being our guest, and we look forward to seeing you in the future!Sincerely,Hotel Management
Cheap and adequate Staff could have been more cheerful, but were helpful. Breakfast is coffee and pre-packaged muffins. Gym is one arc trainer and one treadmill. I had to ask for dishes and ice trays, but then i had an equipped kitchen for the groceries i brought in and put in the fridge and freezer. It's Right off Rt 15, but watch carefully for the sign at the entrance to the long driveway up the hill.
Business response:
Dear Randolph, Thank you for sharing your feedback of your stay at Extended Stay America. We appreciate your comments about our staff and will work on enhancing their cheerful demeanor. We’re glad to hear you found the kitchen equipment useful for your needs. We’re also grateful for your notes on our breakfast and gym facilities, and we’ll consider them for future improvements. Thank you for mentioning the entrance sign; we hope it made your arrival easier. We look forward to your next visit!Sincerely,Hotel Management
Very nice ppl
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 752,892 reviews.
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.