Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Ramiro, Thank you for being our guest. Providing clean and comfortable hotel accommodation is always our motto. However, we are sorry for your disappointment with the smell issues that you encountered on the second floor. We will work on this with our housekeeping team so that such concerns are better handled as we move ahead. Apart from this, we hope you had a pleasant time. Please revisit us the next time you are in the area to enjoy better services.Sincerely,Hotel Management 

Business response:

Thank you for your recent visit and your feedback. We sincerely apologize for the issues you experienced during your stay with us. Please rest assured that we are dedicated to taking appropriate measures to address these issues. We sincerely hope you will give us another chance to serve you in the future. Sincerely, Hotel Management 

Business response:

Dear Melford, Thank you for the generous review of Extended Stay America! We are so glad you enjoyed your stay. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area.Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for selecting Extended Stay America for your recent visit to Albuquerque. Our team was so pleased to learn you enjoyed your stay and our service was friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management