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6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
It was a good relaxing place
It was run down. But the location was good.
Business response:
Dear Patricia,Thank you for sharing your feedback with us. We're glad to hear that the location was convenient for you. We’re always looking for ways to enhance our guests' experience, and your input is invaluable in that process. We hope to have the opportunity to welcome you back and provide a stay that exceeds your expectations.Sincerely, Hotel Management
The area around the hotel is under a lot of construction and road work, so visibility of the hotel was a little difficult to determine where to turn into for parking. The district has plenty to do. We went to Kelly's Irish bar nearby. Guy's Deli is inside, highly recommend.
Business response:
Dear Lana, Thank you for your feedback. We hope your overall visit was pleasant. However, we regret if any issues kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Sincerely,Hotel Management
Areas of improvement One of the front desk women was completely rude. I went down to ask if we could have more wash clothes and she rudely replied “we don’t have any” and walked away from me. Didn’t apologize, didn’t say they were being laundered, didn’t say let me go check to see if I have any. Just plain rude. The refrigerator had a knocking noise that kept us awake throughout the night.
Business response:
Dear Monica, Thank you for your feedback on your recent stay at Extended Stay America. We're sorry to hear about the inconvenience you experienced and that our service didn’t meet expectations. Your comments will be shared with the team to ensure we provide better assistance and comfort in the future. We hope to have the opportunity to make your next stay more enjoyable.Sincerely,Hotel Management
Very good
Having stage three lung cancer and having treatments this place was absolutely impeccable, one of the best extended stays we have ever experienced. The room were big, spacious and very clean, ans the beds are so comfortable I finally slept good and rested. The staff is one of the most supportive, caring and kind hearted staff we have experienced at an extended stay EVER! they absolutely go above and beyond for their guest, thry even treated us with respect and brought our dishes to the door to us , and even helped deliver ou... read more
Business response:
Dear walter, Thank you for sharing your heartfelt review. We are deeply moved by your kind words and are honored to have been a part of your stay during such a challenging time. We’re thrilled that you found the room, beds, and staff to be exceptional. Your appreciation for our team’s efforts means a lot to us, and we’re grateful for the opportunity to provide a comfortable and supportive environment. We look forward to welcoming you back to Extended Stay America.Sincerely,Hotel Management
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 752,892 reviews.
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.