This profile has been claimed by the business owner or representative.
Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Shower needs to be fixed.
Business response:
Dear Guest, Thank you for staying with us and for taking the time to share your thoughts. We’re glad your overall stay was pleasant, but we also appreciate you highlighting areas where we can improve. Your feedback for the shower has been passed on to the team concerned, as we always look for ways to enhance comfort and convenience. We hope to welcome you back and offer a better experience next time.Sincerely,Hotel Management
Comfortable
Staff was extremely nice. Thank you Kayla you were very helpful.
No one at front desk when trying to check in.
Business response:
Dear Guest,We apologize for the inconvenience you encountered during your arrival. We understand the importance of a prompt and efficient check-in process and regret that we did not meet your expectations in this area. Rest assured, we are addressing this with our team to ensure better availability and smoother service moving forward. We greatly appreciate your feedback and patience and are committed to offering an improved experience on your next visit. We hope you will return so we can provide you with the exceptional visi... read more
This place was okay for a very short stay. When we walked in, the lobby area had a very strong smell of garlic. You had to wait at the front desk for a while before someone came and finally checked you in. There’s a $100 “refundable deposit” that you have to pay. ( still waiting on the refund) The elevator is very old. The area where the buttons are located was barely on the wall and was missing pieces. You could see the wires. Our room also had a very strong smell when we entered. It was clean but I sprayed Clorox and Lysol... read more
Business response:
Dear Guest, Thank you for sharing your detailed feedback. It is disappointing to read that we did not meet most of your expectations during this recent visit with us, and we sincerely apologize for the billing concern that you are having. Please allow us some time to review your account and investigate a bit further. You have our assurance that we will address your concern appropriately. We take your safety and comfort seriously and will look into the areas you mentioned to enhance the guest experience. On the positive side,... read more
Safe
Business response:
Dear Guest, We are thrilled you had an excellent stay at Extended Stay America and felt safe and at home. We appreciate the fantastic remarks and will share them with the team. It was our pleasure to accommodate you, and we look forward to your next visit with us.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,282 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.