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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The Bureau in the room was totally messed up the top drawers didn't work right and the bottom rows were barely functional. I had a handicapped room (not that I had asked for that). It had a tub which is great. Sometimes I need a hot bath after a stressful day.. The hotel had been refreshed since I visited in December. New paint. New exterior. I went in and out of the door on the right (when standing at the front entrance looking in) side of hotel which didn't seem to ever lock. That is convenient for me and thieves. The main... read more
Business response:
Hello JEFF,Thank you for sharing your experience. We appreciate your feedback regarding the issues with the bureau and the side door; your observations are important for us in maintaining high standards. We are pleased to hear you enjoyed the updates made to the hotel's appearance. It's always great to know when our guests find certain amenities, like the bathtub, beneficial for their comfort. Your comments will be shared with the appropriate team members for review to enhance safety and overall guest satisfaction in the fut... read more
Keep up the great hospitality.
Business response:
Dear Guest, Thank you for the kind words! We are so glad to hear you enjoyed the hospitality during your stay. At Extended Stay America, we strive to make our guests feel welcome and valued. Your feedback means a lot to us, and we’re excited to continue providing great service on your future visits. We look forward to hosting you again soon! Sincerely,
I enjoyed the kitchen area and seeing that it was like a small studio apt! I will book again soon
Property was in midst of remodel. Noisy, rooms were out dated and looked very old.
Business response:
Dear Guest, We are glad you chose to stay at our hotel. We appreciate your observations, both the positive recognition and the comments concerning opportunities for improvement. We are committed to keeping our accommodations clean and well-maintained as we make notes for future plans. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll return to stay with us again! Sincerely,Hotel Management
i like it here
Business response:
Dear Guest,Thank you for taking the time to review your stay at Extended Stay America. We're thrilled to hear that you enjoyed your stay. It's always wonderful when guests have a great experience with us. We strive to make each visit comfortable and memorable, and your feedback reassures us that we're on the right track. We look forward to welcoming you back soon, and we'll do our best to make your next stay even more enjoyable. Sincerely,Hotel Management
It was okay for what it was. The air conditioning system did not cover the whole room we stayed in. It kept shutting completely off. The toilet wouldn’t flush good. Had to wait awhile before flushing again. The bath faucet leaked. Carpets had a stench.
Business response:
Dear Guest,Thank you for taking the time to share your thoughts. We are glad to hear that your stay met some of your expectations. We truly apologize for the issues you experienced with the air conditioning, toilet, and other room details. We take this feedback seriously and will look into these matters. We’d love the opportunity to offer you a more comfortable experience in the future, and we hope to welcome you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,258 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.