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Extended Stay America - Syracuse - Dewitt
- Hotels
- East Syracuse, NY
About this business
Location details
6630 Old Collamer Rd., East Syracuse, NY, 13057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
5out of 10
Business response:
Dear Dianne, Thank you for taking the time to rate your stay with us. We appreciate your honest feedback and regret that we did not meet your full expectations. Our goal is to provide every guest with a comfortable and enjoyable experience, and your rating helps us identify areas for improvement. If there were specific concerns that affected your stay, we would appreciate the opportunity to address them. Your input is valuable to us, and we hope to provide you with a much better experience next time. Sincerely, Hotel Managem... read more
The room was very clean.
Business response:
Dear Jonah, Thank you for taking the time to share your feedback. We are delighted to hear that you found your room very clean. At Extended Stay America, maintaining high standards of cleanliness and comfort is a top priority for us, and it is rewarding to know that our efforts contributed to a positive experience during your stay. Your kind words motivate our housekeeping team to continue providing excellent service to all our guests. We truly appreciate your feedback and are grateful for your recognition. We look forward t... read more
The room has a nice set up and a full size fridge which would be a bonus if I had been staying a few days. You just have to ask for everything - shampoo, dishes, etc. I was there fair week and they were NOT stocked for breakfast at all - no cream for coffee or lids for cups or food available except a couple of prepackaged muffins. The desk staff could not have cared less. When I asked about the 'Breakfast Included' just told me 'yeah. An order has been placed for stuff. It should be here tomorrow.'
It was easy to go to right off of Carrie Circle.
The floor was dirty needed cleaned.
Ok
High residents Staff was amazing. The hotel was full of sloppy full- time residents and the odor of Marijuana was strong.
service d'accueil excellent
Frequently asked questions about Extended Stay America - Syracuse - Dewitt
How is Extended Stay America - Syracuse - Dewitt rated?
Extended Stay America - Syracuse - Dewitt has a 3.2 star rating with 1,834 reviews.
When is Extended Stay America - Syracuse - Dewitt open?
Extended Stay America - Syracuse - Dewitt is open now. It will close tomorrow at 12:00 a.m.