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Extended Stay America - Syracuse - Dewitt
- Hotels
- East Syracuse, NY
About this business
Location details
6630 Old Collamer Rd., East Syracuse, NY, 13057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean and comfortable with a friendly staff. Easy parking, convenient location.
Clean,respect n friendly
Friendly staff, big room. Clean and priced right.
Business response:
Dear Guest, We are delighted you enjoyed the spacious accommodations and found value in your stay at Extended Stay America. It’s wonderful that the team’s friendliness and the cleanliness of your room made your visit comfortable. Your feedback is greatly appreciated, and we look forward to welcoming you back for another pleasant stay where you can continue to relax and enjoy everything the property has to offer. Sincerely, Hotel Management
didn't sleep well in the bed. asked for extra pillows and was told they couldn't do that.
Business response:
Dear John, We sincerely apologize that you were unable to get a restful night’s sleep. Your comfort is very important to us, and we regret that we fell short during your stay. Your feedback has been shared with our team so we can improve our service. We hope you will give us another opportunity to provide a more comfortable and restful experience in the future. Sincerely, Hotel Management
5out of 10
Business response:
Dear Dianne, Thank you for taking the time to rate your stay with us. We appreciate your honest feedback and regret that we did not meet your full expectations. Our goal is to provide every guest with a comfortable and enjoyable experience, and your rating helps us identify areas for improvement. If there were specific concerns that affected your stay, we would appreciate the opportunity to address them. Your input is valuable to us, and we hope to provide you with a much better experience next time. Sincerely, Hotel Managem... read more
The room was very clean.
Business response:
Dear Jonah, Thank you for taking the time to share your feedback. We are delighted to hear that you found your room very clean. At Extended Stay America, maintaining high standards of cleanliness and comfort is a top priority for us, and it is rewarding to know that our efforts contributed to a positive experience during your stay. Your kind words motivate our housekeeping team to continue providing excellent service to all our guests. We truly appreciate your feedback and are grateful for your recognition. We look forward t... read more
The room has a nice set up and a full size fridge which would be a bonus if I had been staying a few days. You just have to ask for everything - shampoo, dishes, etc. I was there fair week and they were NOT stocked for breakfast at all - no cream for coffee or lids for cups or food available except a couple of prepackaged muffins. The desk staff could not have cared less. When I asked about the 'Breakfast Included' just told me 'yeah. An order has been placed for stuff. It should be here tomorrow.'
It was easy to go to right off of Carrie Circle.
Frequently asked questions about Extended Stay America - Syracuse - Dewitt
How is Extended Stay America - Syracuse - Dewitt rated?
Extended Stay America - Syracuse - Dewitt has a 3.2 star rating with 1,844 reviews.
When is Extended Stay America - Syracuse - Dewitt open?
Extended Stay America - Syracuse - Dewitt is open now. It will close tomorrow at 12:00 a.m.