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Extended Stay America - Syracuse - Dewitt
- Hotels
- East Syracuse, NY
About this business
Location details
6630 Old Collamer Rd., East Syracuse, NY, 13057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok
High residents Staff was amazing. The hotel was full of sloppy full- time residents and the odor of Marijuana was strong.
service d'accueil excellent
This Extended Stay is very comfortable. The rooms are spacious and it is great to have a kitchen with a large refrigerator and stove. The bed was very comfortable and the linens were clean, freash and white. The hotel employees were friendly and helpful. Thank you!
Pas cher, personnels courtois, chambre relativement propre.
Business response:
Dear Alain, Thank you for choosing Extended Stay America and for sharing your experience. We’re glad to hear that our staff made a positive impression and that you found the room clean and the pricing reasonable. We hope to welcome you back for another pleasant and affordable stay. Sincerely, Hotel Management
So so The refrigerator was not cleaned out. Strong pot smell in hall. Abandoned cars in parking lot. Included breakfast was protein bar and coffee.
Business response:
Dear Thomas, Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay. Cleanliness issues with the refrigerator and lingering odors in the hallways are unacceptable and fall short of the standards we aim to uphold. We’re also concerned about the limited breakfast offerings. While we strive to provide a convenient and affordable experience, we understand that these details matter, and we’re reviewing this with our concerned team to ensure a more comfortable and welcoming environment ... read more
Nice hotel for a family, safe, quiet, and convenient.
Neighborhood feel, Could be cleaner Check-in was easy, and when the clerk did not know how to process my reservation (made through Hotels.com) he did the right thing to ask for help – quite professional. I chose this place as an inexpensive place to lay my head for one night; the cost felt like a bargain for the room I was getting. Certain parts of the hotel could use updating: cracks by the elevator call button, linoleum peel in the kitchenette (at least in my room), general unkemptness in the stairwells and exit corridors,... read more
Business response:
Dear Guest, Thank you for reaching out, and welcome to Extended Stay America! Our team is happy to ensure your check-in and stay are as smooth as possible. However, we are sorry for the disappointment you mentioned regarding the upkeep of the property. We will share these notes with our team for review and action. Further, we are glad to have you with us and hope you had a comfortable and relaxing trip. Please return for another one soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Syracuse - Dewitt
How is Extended Stay America - Syracuse - Dewitt rated?
Extended Stay America - Syracuse - Dewitt has a 3.2 star rating with 1,869 reviews.
When is Extended Stay America - Syracuse - Dewitt open?
Extended Stay America - Syracuse - Dewitt is open now. It will close tomorrow at 12:00 a.m.