This profile has been claimed by the business owner or representative.
Extended Stay America - Tacoma - Fife
- Hotels
- Fife, WA
About this business
Location details
2820 Pacific Hwy. E., Fife, WA, 98424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice n clean
The room was unkept. The gal that checked us in was thorough and efficient with a smile.
Business response:
Dear Penny, Thank you for being our guest. It is nice knowing you were pleased with one of the associates on your check-in and had a pleasant stay. However, we are sorry you were not very happy with the room maintenance. We will address this with our housekeeping team so that this is never neglected. Customer satisfaction is always our priority. We look forward to welcoming you back to the city soon for a seamless experience.Sincerely,Hotel Management
Excelente
Business response:
Dear Pedro, It was a pleasure having you as our guest at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to know you enjoyed your stay and that our property and service met all your expectations! Please revisit the area the next time you are in for another great experience. Sincerely,Hotel Management
Grate service
Facility was clean, room was clean. The common area and elevator have seen better days. The surrounding area is not one to walk around at night, but the facility is gated with a atall fence. Staff was friendly and efficient.
Business response:
Dear David, We are glad you chose to stay in Extended Stay America. It is nice to know you were pleased with our clean room and had a good stay with a friendly staff. We appreciate your observations, both the positive recognition and the comments concerning opportunities for improvement. We are committed to keeping our accommodations clean and well-maintained as we make notes for future plans. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll return to stay w... read more
Ok but not great Nobody at desk check in or out. Had ro ring buzzer. Looked like cigarette burns on sink. All.in all, quiet, and ok.
Business response:
Dear Kenneth, Thank you for choosing Extended Stay America and for sharing your review. It is nice to know you had a good stay. However, we are sorry for the minor concerns in the sink area and will work to address them as soon as possible. Further, we regret the inconvenience you experienced, as we take pride in delivering impeccable service. Your comments have been shared with the appropriate team members, and we are very grateful for your patience. We would welcome another opportunity to show you the hospitality you shoul... read more
The night manager is fantastic! The night manager of the hotel was fantastic. Hotels.com had overbooked and when we arrived, the manager said that he did not have a room for us. He was able to find another room for us so that we didn't sleep out in the cold. Tacoma was literally 100% booked due to the conference that we were attending. Thank you so much to the night manager! He really saved our bacon.
Frequently asked questions about Extended Stay America - Tacoma - Fife
How is Extended Stay America - Tacoma - Fife rated?
Extended Stay America - Tacoma - Fife has a 3.3 star rating with 2,387 reviews.
When is Extended Stay America - Tacoma - Fife open?
Extended Stay America - Tacoma - Fife is open now. It will close tomorrow at 12:00 a.m.