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Extended Stay America - Tacoma - South
- Hotels
- Tacoma, WA
About this business
Extended Stay America Hotel Tacoma - South is located at 2120 S 48th St, Tacoma, WA. This location is in the South Tacoma neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2120 S. 48th St., Tacoma, WA, 98409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
thank you. the floors in the room needs vacuuming and mopping. the card keys have challenges. overall good.
Gated parking great. No coffee in room. Staff unavailable 3 out of 4 times I went to desk (for coffee; lobby dispenser was empty.) Sign said ' Back shortly'. Waited, but then gave up. On last attempt, I learned they were seated out of sight. I suggest a bell or buzzer. Location and check-in were great. Bed comfortable. Great for our last minute decision to pull off freeway.
Business response:
Dear Tina, Thank you for reviewing your recent stay with us. We appreciate you pointing out specific items you loved and areas where we can improve. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. We hope you will consider giving our hote... read more
Hotel war für eine Nacht ok. Kein Highlight! Alles gut bewacht. Parken war hinter Gate. Check in und Eingang video überwacht. Fühlte sich zunächst etwas ungewöhnlich an, aber hatte wohl für die Gegend seinen Sinn. Eher ein Hotel für Handwerker und Army Leute, weniger für Touristen. Die Gegend scheint nicht die beste zu sein, die Mall geenüber ist auch kein Besuch wert. Auf dem Weg zu Mt. Rainer ok zum Übernachten. Das angepriesene Frühstück war allerdings nicht wirklich Frühstück. Es gab Kaffee und Müslriegel, Haferflocken h... read more
Business response:
Dear Bettina, Thank you for being our guest. Please accept our sincere apologies for your disappointment that our grab-and-go breakfast options didn't meet your expectations. Your feedback will be shared with the appropriate leaders so they know our guests' wishes regarding breakfast choices, which will assist them in determining future options. We hope to have the opportunity to better your stay, should your travel plans bring you back to the city.Sincerely,Hotel Management
Room was not ready when I checked in at 5PM. Stayed 1 night and it was good
Business response:
Dear Nurbek, Thank you for your feedback. We appreciate your patience during check-in and are pleased to hear that your one-night stay was enjoyable. We strive to provide a comfortable experience, and we'll continue to work on ensuring timely check-ins for all our guests. We hope to welcome you back for a seamless and pleasant stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Tacoma - South
How is Extended Stay America - Tacoma - South rated?
Extended Stay America - Tacoma - South has a 4.2 star rating with 1,443 reviews.
When is Extended Stay America - Tacoma - South open?
Extended Stay America - Tacoma - South is open now. It will close tomorrow at 12:00 a.m.