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Extended Stay America - Tacoma - South
- Hotels
- Tacoma, WA
About this business
Extended Stay America Hotel Tacoma - South is located at 2120 S 48th St, Tacoma, WA. This location is in the South Tacoma neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2120 S. 48th St., Tacoma, WA, 98409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Need better breakfast
Business response:
Dear Michelle, We regret your disappointment with our breakfast and that it did not meet your expectations. We have shared your feedback with our concerned team as we continually strive to improve our guest experience. Thank you for your feedback, and we hope you will stay with us again.Sincerely,Hotel Management
This property was conveniently located off of the freeway, near the Tacoma Mall and plenty of dining. The downside is that there is enough homelessness and crime in the area that you have to have a key card or call the front desk to get in the front door. You have to park behind the gate, and even then there is a car with a broken out window and the glass on the ground. The room was non smoking, but people were clearly smoking inside.
Business response:
Dear Nate, thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. We look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management
Reservation fail I reserved a room with a king size bed. They didnt have any when I went to check in. I ended up with a queen bed. I was charged for the king size.
Business response:
Dear Daisy, Thank you for sharing your feedback. While we are pleased to learn your overall stay was pleasant. However, we apologize that the room type you requested was unavailable. We regret any frustration and inconvenience this caused and are grateful for your patience. We do everything possible to honor requests; however, depending on our occupancy, it is not always possible. We hope we will have a future opportunity to show you the exceptional stay we are committed to providing every guest.Sincerely,Hotel Management
Excellent
It was clean around the property and quiet, safe, place to go and have a relaxing weekend
Business response:
Dear Santeia, we are delighted you chose to stay with us at Extended Stay America. We appreciate your excellent feedback and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and ensure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we hope you will revisit us the next time you are in the city.Sincerely,Hotel Management
The gated parking lot was good.
Business response:
Dear Charles, thank you for the kind comments regarding our parking lot. However, we are disappointed that you had issues that inconvenienced from being a perfect stay. We welcome another opportunity to show you this does not meet our high standards. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Tacoma - South
How is Extended Stay America - Tacoma - South rated?
Extended Stay America - Tacoma - South has a 4.2 star rating with 1,443 reviews.
When is Extended Stay America - Tacoma - South open?
Extended Stay America - Tacoma - South is open now. It will close tomorrow at 12:00 a.m.