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Extended Stay America - Tacoma - South
- Hotels
- Tacoma, WA
About this business
Extended Stay America Hotel Tacoma - South is located at 2120 S 48th St, Tacoma, WA. This location is in the South Tacoma neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2120 S. 48th St., Tacoma, WA, 98409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
OKAY STAY the room was OK bed was a little springy , Room service never came the whole week I was there to freshen up the room or bring fresh towels. the floors looked like they weren't vacuumed in weeks crumbs and shopping tags on floor, could hear the neighbor snoring through the walls
Business response:
John, thank you for taking the time to share your feedback. We are extremely sorry for the disappointing experience you had with us and apologize for the cleanliness issues you experienced. We will review this with our housekeeping team and take steps to ensure we are more diligent going forward. We hope you will return to experience our hotel as we would have liked you to during this visit. Sincerely, Hotel Management
very clean
Business response:
Jose, thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional at our well-kept property. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Amazi g service Used the Tacoma location, all staff was amazing. I called ahead to try to get my room early.to getready for a wedding. They were short staffed and still tried there best for me. No attitude or sass. Keith was amazing guy so friends and respectful.
Business response:
Amanda, thank you for reviewing your stay at Extended Stay America. We are delighted to read that Keith helped to make your stay even more comfortable. Your compliments will surely be shared with him! We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management
Our stay was very nice staff were the room was cozy ill b coming back
The parking situation was annoying because there was only one way in and out. This lane was serviced by an arm that required a room key to open. Several times during my stay, there was myself facing down another vehicle coming in the opposite direction at the same time. Also, it constantly smelled like pot inside. All of the time.
Business response:
Heath, thank you for your review. We are happy to see the rating as it states you had a nice time with us, but we are sorry for the inconvenience you had due to the parking facility. We have also asked our housekeeping team to be more diligent going forward. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tacoma - South
How is Extended Stay America - Tacoma - South rated?
Extended Stay America - Tacoma - South has a 4.3 star rating with 1,523 reviews.
When is Extended Stay America - Tacoma - South open?
Extended Stay America - Tacoma - South is open now. It will close tomorrow at 12:00 a.m.