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Extended Stay America - Tacoma - South
- Hotels
- Tacoma, WA
About this business
Location details
2120 S. 48th St., Tacoma, WA, 98409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
thank you. the floors in the room needs vacuuming and mopping. the card keys have challenges. overall good.
Gated parking great. No coffee in room. Staff unavailable 3 out of 4 times I went to desk (for coffee; lobby dispenser was empty.) Sign said ' Back shortly'. Waited, but then gave up. On last attempt, I learned they were seated out of sight. I suggest a bell or buzzer. Location and check-in were great. Bed comfortable. Great for our last minute decision to pull off freeway.
Business response:
Dear Tina, Thank you for reviewing your recent stay with us. We appreciate you pointing out specific items you loved and areas where we can improve. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. We hope you will consider giving our hote... read more
Hotel war für eine Nacht ok. Kein Highlight! Alles gut bewacht. Parken war hinter Gate. Check in und Eingang video überwacht. Fühlte sich zunächst etwas ungewöhnlich an, aber hatte wohl für die Gegend seinen Sinn. Eher ein Hotel für Handwerker und Army Leute, weniger für Touristen. Die Gegend scheint nicht die beste zu sein, die Mall geenüber ist auch kein Besuch wert. Auf dem Weg zu Mt. Rainer ok zum Übernachten. Das angepriesene Frühstück war allerdings nicht wirklich Frühstück. Es gab Kaffee und Müslriegel, Haferflocken h... read more
Business response:
Dear Bettina, Thank you for being our guest. Please accept our sincere apologies for your disappointment that our grab-and-go breakfast options didn't meet your expectations. Your feedback will be shared with the appropriate leaders so they know our guests' wishes regarding breakfast choices, which will assist them in determining future options. We hope to have the opportunity to better your stay, should your travel plans bring you back to the city.Sincerely,Hotel Management
Under control and funding of the illegal regime I was stuck in this place for a week. No dishes, no coffee pot, no nothing because it is government funded by the biden regime for the homeless and illegal aliens. While the behavior of the freeloaders was better than other places I discovered to be undercover government operations unadvertised, the place smelled like feet, out of control kids were screaming bloody murder while their mother beat them, dogs were barking in the hallway, and people try to get into the protected ga... read more
Business response:
Dear Guest, We sincerely apologize for your unpleasant experience during your recent stay. We regret the inconvenience you encountered, including the lack of amenities, cleanliness, and disturbances from some inconsiderate guests. This does not reflect the high standards we strive to maintain. Regarding the dishware and other kitchen amenities, we offer them at the front desk, ensuring their cleanliness, and are more than happy to deliver them to your room upon request. Please understand that we are continuously working to e... read more
Frequently asked questions about Extended Stay America - Tacoma - South
How is Extended Stay America - Tacoma - South rated?
Extended Stay America - Tacoma - South has a 3.5 star rating with 2,461 reviews.
When is Extended Stay America - Tacoma - South open?
Extended Stay America - Tacoma - South is open now. It will close tomorrow at 12:00 a.m.