Extended Stay America - Tacoma - South

Business response:

Thank you for your review. We are sorry for the time taken at check-in. Your feedback is important to us, and we will use it to improve our services going forward. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management 

Business response:

Huong, thank you for returning to Extended Stay America. There is no better compliment than a guest who keeps coming back time after time! We are so glad you continue to enjoy our hospitality. We value your feedback and look forward to your next stay. Sincerely, Hotel Management 

Business response:

Chase, thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

We are very glad you chose to stay at Extended Stay America. Thank you for sharing how much you liked our friendly staff and well=kept property. We hope our hotel will be your preferred choice the next time you visit our area. Sincerely, Hotel Management 

Business response:

Kevin, please accept our apologies for not meeting your expectations during your visit. We are sorry our breakfast was not to your liking. We will share your valuable comments regarding our grab-and-go breakfast and the bed with the appropriate individuals so that they can take the necessary steps to make our future guests experience a better one. We value your comments and hope you will consider a second visit. Sincerely, Hotel Management