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Extended Stay America - Tacoma - South
- Hotels
- Tacoma, WA
About this business
Location details
2120 S. 48th St., Tacoma, WA, 98409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was friendly. The grounds and building were clean.
Business response:
We are very glad you chose to stay at Extended Stay America. Thank you for sharing how much you liked our friendly staff and well=kept property. We hope our hotel will be your preferred choice the next time you visit our area. Sincerely, Hotel Management
The receptionist was very friendly. There isn't a gym, which surprised me as an Extended Stay; however, I should checked the listing closer when I booked it. It's a bit loud -- the heater, the refrigerator, etc. Good value for money.
Business response:
Thank you for staying at our hotel. We are pleased you liked our front desk associate and that you found us to be a good value. However, we are sorry we missed meeting some of your expectations. Your feedback regarding the refrigerator and heater will be shared with the maintenance team to review and rectify. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Hotel was specifically chosen because it stated online that a continental breakfast was included. There was a coffee caraf and granola bars, which... were fine, but not a continental breakfast. Our room was loud, seemed poorly insulted from noise coming gym the next door room, and water pipes (Or something) clanked in the walls all night long. Did not sleep well. Overall it was very much just "ok". The front desk clerk was nice.
Business response:
Dear R, Thank you for bringing your concerns to our attention. We take these matters very seriously and will take the necessary actions to ensure your concerns are properly addressed. Sincerely, Hotel Management
We stayed here one night. Hotel was adequate and was fairly priced. Good location off of I-5 and close to the mall and restaurants. Staff was friendly and accommodated our slightly late checkout request. Decor was spartan - vinyl floors and older sinks. Bed was okay but the pillows could have been better. I would stay here again if the price is right
Business response:
Thank you for sharing your comments online. We are glad you liked our convenient location and that you liked the service provided by our associates. However, we regret that you were not happy with the decor of our hotel. Your feedback has been discussed with the appropriate individuals as we plan to take necessary corrective actions to improve our future guests’ experiences. We hope you consider staying with us again so we can provide you with an improved experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tacoma - South
How is Extended Stay America - Tacoma - South rated?
Extended Stay America - Tacoma - South has a 3.5 star rating with 2,594 reviews.
When is Extended Stay America - Tacoma - South open?
Extended Stay America - Tacoma - South is open now. It will close tomorrow at 12:00 a.m.