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2120 S. 48th St., Tacoma, WA, 98409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The animals in other rooms were extremely frustrating with their barking. Then when asked to move rooms it seemed like I was in the wrong.
Business response:
Thank you for being our guest. We are sorry about the dog barking and regret the inconvenience caused. Your feedback will be shared with the appropriate team members to improve our service going forward. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Chrissy the front desk clerk was genuinely friendly; she provided me with all the details. It was a great encounter. Hotel is comfortable.
Business response:
Jennifer, your kind comments and rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that Chrissy, our front desk associate provided exceptional service to you and the comforts of our accommodations exceeded your expectations. Thank you for being our guest, and we look forward to your return. Sincerely, Hotel Management
Business response:
We are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Strange times The place itself is nice but parking stinks, particularly for guests. There was a situation requiring 6 police cars and a hazmat clea up team, but that was qhickly handled and everything else was great.
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Great place to stay Was a great stay! Staff was very accommodating, and the rooms were very clean, very quiet
Business response:
Kacey, your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the services provided by our associates and the comforts of our accommodations exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon. Sincerely, Hotel Management
Business response:
Willie, thank you for being our guest and for the nice rating. On behalf of all of us at Extended Stay America, we look forward to welcoming you again for an exceptional visit. Sincerely, Hotel Management
Everything great till check out Everything was great and really made our family get away nice, except for the rude front desk lady in the morning. We didn't realize it was daylight saving day and were looking at the hotel alarm clock at time while we finished getting ready for check out and what we thought was 10am, came a very loud banging at the door. My fiancee went to answer and before he could get there the banging started again. He opened the door to the front desk lady telling us we were there past our stay and needed... read more
Business response:
Crystal, thank you for your review. We are happy that overall you and your fiancee enjoyed your stay at our hotel. However, we are sorry for the poor experience you both had with one of our associates. It is never our intention to disappoint any guest, and we apologize for letting you down. We have shared your comments with her so that such instances are not repeated. We hope this did not overshadow your otherwise comfortable stay and that you will come again. Sincerely, Hotel Management
Good price and location. Close to dining and shopping.
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you found us to be a good value and that our great location close to shops and area restaurants were perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Extended Stay America - Tacoma - South has a 3.5 star rating with 2,594 reviews.
Extended Stay America - Tacoma - South is open now. It will close tomorrow at 12:00 a.m.