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Extended Stay America - Tallahassee - Killearn
- Hotels
- Tallahassee, FL
About this business
Location details
1950 Raymond Diehl Rd., Tallahassee, FL, 32308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I checked in late and my card kept declining. I felt awful but couldn’t understand why it would. After several tries I called my credit card which explained the didn’t decline and don’t see any transactions trying to come through. Finally she called a help desk and it was their computers. Got to my room at midnight. The lady at the front desk was very nice but apparently the system is new and they have had issues so I wish we could have maybe led with that. I’m sure the lady behind me thought I was a dead beat. Also the cont... read more
Business response:
Thank you for being our guest and sharing your feedback. We are very sorry concerning the unfortunate incident you mentioned. It was also disappointing to know you did not like our breakfast offerings. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
Like an apartment. This is a pretty good property. A full kitchen is nice. The only thing we didn’t like was exchanging our dirty towels for clean ones at night he front desk.
Business response:
Elizabeth, thank you for choosing our hotel! We are glad you loved our well-maintained property and a fully-equipped kitchen. However, we regret the disappointment you had with our housekeeping policy. The entire team at Extended Stay America hopes to see you the next time you are in the area. Sincerely, Hotel Management
Nice location off the Main Street. I could here people talking outside but it wasn’t loud enough to keep me awake
Business response:
Thank you for choosing to stay with us during your visit. We are delighted to hear you had an enjoyable, comfortable stay and our convenient location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
It Ok It's an ok place to stay. Not good, not bad. Decent price.
Business response:
Robert, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Alles schon etwas älter. Aber Sauber und gepflegt. Frühstück war sehr schlecht.
Business response:
Thank you for being our guest. Although you had an overall pleasant stay with us and liked our well-kept hotel, we are sorry our grab-and-go breakfast was not to your expectations. Your feedback will be shared with our brand leaders to determine new breakfast offerings. We will also share your comment with the people in our organization who are responsible for formulating plans for future renovations. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tallahassee - Killearn
How is Extended Stay America - Tallahassee - Killearn rated?
Extended Stay America - Tallahassee - Killearn has a 3.8 star rating with 1,507 reviews.
When is Extended Stay America - Tallahassee - Killearn open?
Extended Stay America - Tallahassee - Killearn is open now. It will close tomorrow at 12:00 a.m.