Extended Stay America - Tampa - Airport - N. Westshore Blvd.

Business response:

Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Angela, thank you for posting your kind review of Extended Stay America. We are delighted you enjoyed your stay at our hotel. We also appreciate your kind compliments about our Front Desk associate, and we will be sure to share your comments with her as she will be so pleased. Thank you also for being our guest, and we look forward to seeing you back soon. Sincerely, Hotel Management 

Business response:

Ralph, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you loved our courteous associates and the excellent service provided by them. We also appreciate your kind compliments about our staff member Mari, and we will be sure to share your comments. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your review. Although you liked our friendly staff, we are disappointed to have let you down with regard to odor. We work hard to provide the best and cleanest environment for all of our guests. This involves deep cleaning our rooms after our 4-legged guests stay or a long term guest stays so the suites will be allergen-free and fresh smelling for our guests. We will revisit our in-depth cleaning program to see where we can make improvements, so future guests are not similarly impacted. We hope you will return ... read more

Business response:

Thank you for choosing Extended Stay America for your overnight stay. We are glad to know you liked our spotless, spacious suite and had a pleasant stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize if we fell short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management 

Business response:

Andrew, thank you for evaluating your recent stay with us. Although you found us to be a fair value, we are sorry for your disappointment with our grab-and-go breakfast. We will make a note of your feedback as we plan any changes to our breakfast offerings. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management