Extended Stay America - Tampa - Airport - N. Westshore Blvd.

Business response:

Thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your review. Although you liked our friendly staff, we are disappointed to have let you down with regard to odor. We work hard to provide the best and cleanest environment for all of our guests. This involves deep cleaning our rooms after our 4-legged guests stay or a long term guest stays so the suites will be allergen-free and fresh smelling for our guests. We will revisit our in-depth cleaning program to see where we can make improvements, so future guests are not similarly impacted. We hope you will return ... read more

Business response:

Thank you for choosing Extended Stay America for your overnight stay. We are glad to know you liked our spotless, spacious suite and had a pleasant stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize if we fell short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management 

Business response:

Andrew, thank you for evaluating your recent stay with us. Although you found us to be a fair value, we are sorry for your disappointment with our grab-and-go breakfast. We will make a note of your feedback as we plan any changes to our breakfast offerings. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for sharing a candid review. We are glad to know you were pleased with your overall stay. Having said that, we are sorry our breakfast was not to your liking. We will address this with the food and beverage in-charge to see what improvements can be made. We hope you will consider giving us another opportunity in the future. Sincerely, Hotel Management 

Business response:

Thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management 

Business response:

Dear guest, all of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management