Extended Stay America - Tampa - Airport - Spruce Street

Business response:

Dear Guest, Thank you for taking a moment to share your thoughts. We are glad you found value in your stay, and we hope that your overall stay was good. Your feedback helps us see where we can enhance the experience for our guests. We hope to have another opportunity to welcome you back and provide you with a more favourable experience. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you, Teal, for taking the time to share your experience. We are delighted to hear that our team’s friendliness made your stay enjoyable. While we are glad much of your visit was positive, we also recognize there is always room to enhance every aspect of the guest experience. Your feedback helps guide our ongoing efforts to maintain a welcoming and comfortable environment for all visitors. We truly appreciate your kind words and hope you will consider staying with us again to ensure an even smoother, more sa... read more

Business response:

Dear Guest, Thank you for sharing such an uplifting message—it truly means a lot to us. We are delighted to know your visit left such a strong, positive impression, and we appreciate you choosing Extended Stay America for your trip. Hearing that your experience felt so smooth and enjoyable encourages our team every day. We hope your future travels bring you back, and we’d be glad to welcome you again. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for choosing us and sharing your feedback. We are sorry to hear that aspects of your experience fell short of your expectations, and we understand how important a well-prepared environment and morning options are when traveling. Your comments are valuable and will be carefully reviewed as we work to enhance both the presentation and overall guest comfort. We appreciate your feedback and hope you might consider returning so we can offer a stay that feels more polished and satisfying. Sincerely, Hotel Man... read more