Extended Stay America - Tampa - Northeast

Business response:

Dear Dan, Thank you for sharing your feedback! We are glad you took the time to share your thoughts. However, we’d appreciate more details regarding your concerns so we can better address and improve your experience. Your comfort and satisfaction are our top priorities, and we strive to ensure every guest has a positive stay. Thank you again, and we look forward to welcoming you back soon! Sincerely,Hotel Management 

Business response:

Dear Darnell, We hope you enjoyed your stay overall, but we want it to be perfect. We always want to exceed the expectations of our guests; therefore, we genuinely apologize for not doing so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional stay you deserve.Sincerely,Hotel Management 

Business response:

Dear Cecilio, Your stay with us is appreciated, and we thank you for taking the time to leave your feedback. We're here to ensure you have a pleasant stay every time; therefore, we regret not meeting all of your expectations. We'd be delighted to have you return so you can experience the outstanding hospitality we are known for and that you deserve.Sincerely,Hotel Management 

Business response:

Dear Corey,Thank you for sharing your positive feedback! We are delighted to hear you had a good experience at Extended Stay America. Your satisfaction is important to us, and we look forward to welcoming you back for an even better stay in the future.Sincerely,Hotel Management