Extended Stay America - Temecula - Wine Country

Business response:

Thank you so much for the terrific rating regarding your visit at Extended Stay America - Temecula - Wine Country. Making sure that each guest's stay is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. Thanks for your business, and we hope you are already planning another trip our way. Sincerely, General Manager 

Business response:

Tom, thank you for the rating. We are sorry for your unpleasant experience and hope we will have another occasion to meet your expectations and provide you with the outstanding stay you should always expect from us. I hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, General Manager 

Business response:

It was a pleasure having you as our guest at Extended Stay America - Temecula - Wine Country. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, General Manager 

Business response:

Aida, it was a pleasure having you as our guest at Extended Stay America - Temecula - Wine Country. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, General Manager 

Business response:

Carol, thank you for taking the time to share your nice rating about your stay with us. We are glad you enjoyed your experience and that our facilities and service were to your satisfaction. We hope Extended Stay America - Temecula - Wine Country will be your first choice every time you visit this area. Sincerely, General Manager 

Business response:

Thank you for sharing your experience at Extended Stay America - Temecula - Wine Country. We are so happy you enjoyed our service, the complimentary grab-and-go breakfast we offer and especially, the location of our hotel which was perfect for your needs. We appreciate your business and hope you will be back to see us on your next trip to the area. Sincerely, General Manager 

Business response:

Kevin, thank you for taking time to post such kind feedback about the Extended Stay America - Temecula - Wine Country. We love knowing how much you enjoyed your room and that you had a comfortable night's rest. We receive many positive comments regarding our fully equipped kitchens with full size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines on ourproperty, and we apologize for your disappointment. We appreciate your feedback and hope you will return soon for another relaxi... read more

Business response:

Samantha, it was pleasure having you at Extended Stay America - Temecula - Wine Country. We are pleased to know that you liked most of the aspects of our hotel and enjoyed your overall stay. Thanks for staying with us, and we look forward to welcoming you back soon. Sincerely, General Manager 

Business response:

Paul, thank you for being our guest. We are glad that overall you were pleased with your stay. However, I am sorry for not living up to all your expectations. We hope to have the chance to serve you again in the future. Sincerely, General Manager