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Extended Stay America - Temecula - Wine Country
- Hotels
- Temecula, CA
About this business
Location details
27622 Jefferson Ave., Temecula, CA, 92590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, General Manager
Close to shopping Clean, close to resturants and shopping. Easy access to frway.
Business response:
Pam, thank you for sharing your kind review of Extended Stay America. It’s nice to know our location was ideal for your needs and that you had a pleasant experience with us. We hope to be your hotel of choice every time you visit this area. Sincerely, General Manager
Ok inexpensive motel Just needed to stay one night. The air conditioner was loud, kept waking me. The bed was good, the room was clean, but I had a terrible time sleeping because of the air conditioner and the window wouldn't open for fresh air.
Business response:
Thank you for taking the time to share your feedback. I am sorry for the issues you had with the HVAC unit in your room. I truly regret the inconvenience you had and have shared your feedback with my maintenance team to ensure our future guest’s do not encounter the same. Please consider us again the next time you are in this area. Sincerely, General Manager
Business response:
Yoahana, we are thrilled to receive your complimentary rating. We work hard to make sure our guests enjoy every aspect of their visit, so review such as yours tell us that we are succeeding. We look forward to serving you again at Extended Stay America. Sincerely, General Manager
ι нad a greaт тιмe ғrιendly ѕervιce.
Business response:
We are glad you stayed at Extended Stay America - Temecula - Wine Country. It’s a pleasure knowing you enjoyed being with us and loved the excellent service we provided. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Business response:
Thank you for visiting us. We are pleased you had an overall nice time being with us. However, please accept our apologies for not meeting your expectations. I hope you will give us another chance to impress you on your next trip. Sincerely, General Manager
OK for a bed..... If you are looking for a room to sleep it works. I thought the outside was dirty & rundown the inside was dirty. Smelled like I was in an Indian restaurant. My room was clean & the bed was comfortable.
Business response:
Danni, thank you for being our guest. We are pleased to know you liked your room and had a good night’s sleep. Having said that, we’re sorry for the cleanliness issues you experienced and regret the inconvenience it caused. I have shared your feedback with my housekeeping team and will use it as a training tool to improve our performance moving forward. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, General Manager
Unfortunetly there were bugs. Either bed bugs or flees
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
Your staff was rude and short tempered
Business response:
Carlos, thank you for letting us know about the rudeness of one of our staff members. We are extremely concerned with this behavior, and we apologize for this disrespect. This is not acceptable, and we will redouble our efforts to ensure this does not happen again. We truly hope you will give us another chance to prove we are committed to providing outstanding hospitality. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Temecula - Wine Country
How is Extended Stay America - Temecula - Wine Country rated?
Extended Stay America - Temecula - Wine Country has a 3.1 star rating with 2,306 reviews.
When is Extended Stay America - Temecula - Wine Country open?
Extended Stay America - Temecula - Wine Country is open now. It will close tomorrow at 12:00 a.m.