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Extended Stay America - Toledo - Holland
- Other
- Holland, OH
About this business
Location details
6155 Trust Drive, Holland, OH, 43528, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The chairs were unclean, and I found a lighter left on one of them, along with an unpleasant smell Margunia. The bed was generally okay, but the spring mattress caused some back discomfort.
Business response:
Dear Guest, We sincerely apologize for the cleanliness issues you encountered with the chairs. We are also very sorry for the specific concern you noticed in your room. Additionally, we regret that the spring mattress caused you discomfort. Maintaining a clean, comfortable, and welcoming environment for all our guests is a top priority, and your feedback has been shared with our housekeeping and maintenance teams. We appreciate your honest input and hope to have the opportunity to provide a more comfortable and enjoyable sta... read more
Comfortable
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you found your stay comfortable. Ensuring that our guests enjoy a relaxing and pleasant experience is always our top priority, and it is wonderful to know that we met your expectations in this regard. Your satisfaction encourages our team to continue maintaining high standards in our accommodations, service, and overall guest experience. We sincerely appreciate your stay with us and look forward to welcoming you back to Extended S... read more
Great location..tks
Big space & clean
Business response:
Dear Guest, Thank you for sharing your positive feedback. We are delighted to hear that you enjoyed the spacious and clean environment during your stay at Extended Stay America. Providing comfortable, well-maintained rooms is a priority for us, and your comments motivate our team to continue delivering the best experience possible. We truly appreciate your kind words and the time taken to review your stay. Your satisfaction is very important to us, and we look forward to welcoming you back again soon for another pleasant vis... read more
My stay at the hotel itself was delightful; it was my first ever time in Ohio and I had just arrived from Detroit airport from NY. I left for my medical conference feeling very rested, but this simply could not have been possible without the outstanding service I received from Kiara who went well above the call of duty to ensure I had directions to necessary items (like food), and most importantly, had my phone fully charged for my conference and my return journey home.
Clean. Smelled a bit in hallway. Sufficed and nice enough for the price. They did not have any double beds left so they gave us two hotel rooms next to each other for the price of one.
Business response:
Dear Guest, Thank you for staying with us and for sharing your comments. We’re glad to hear you found the rooms clean and comfortable during your stay. It’s also great to know that our team could accommodate you with two rooms when double beds were unavailable. We have noted your remark regarding the hallway smell and apologize for the inconvenience it caused. Your feedback is appreciated and helps us continue to enhance guest comfort. Thank you for choosing Extended Stay America, and we hope to welcome you back for another ... read more
Solo rest The bed was wonderful. I will return.
Frequently asked questions about Extended Stay America - Toledo - Holland
How is Extended Stay America - Toledo - Holland rated?
Extended Stay America - Toledo - Holland has a 3.7 star rating with 1,379 reviews.
When is Extended Stay America - Toledo - Holland open?
Extended Stay America - Toledo - Holland is open now. It will close tomorrow at 12:00 a.m.